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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.


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Big Production, Delivery, and Inventory Gains for Manufacturers
11/30/2010 5:00:00 PM

If you think advanced planning and scheduling (APS) is an idea that failed, Preactor may change your mind. Find out how this successful APS vendor is helping more than 3,000 manufacturers enjoy big improvements in production efficiency, on-time delivery performance, inventory, and work-in-progress levels.

With business today so complex and competitive, manufacturers need a "cocktail" of enterprise solutions just to keep up. In these two guides, learn how ERP, APS, supply chain management (SCM), and manufacturing execution systems (MES) each work—and how in combination they make your operation far more efficient and competitive.

Comparative Analysis: Are You Still Confused About APS, SCM, and ERP?
Sorting Through the ERP, Lean MFG, APS, and MES Clutter, Part 1


Read Big Production, Delivery, and Inventory Gains for Manufacturers

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Getting More Business from Your Existing Customer Base
11/29/2010 5:00:00 PM
As companies try to escape the effects of the 2009 recession, a barrier to business growth is maintaining profitable long-term relationships with customers. This Aberdeen Analyst Insight explores how top-performing companies are capturing, integrating, managing, measuring, and acting on customer data throughout the customer life cycle in order to maximize customer loyalty and achieve best-in-class bottom-line results.

Read Getting More Business from Your Existing Customer Base

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Delivering Great Customer Service Is Simpler than You Think
11/29/2010 9:30:00 AM
With all the libraries written about customer service, you'd think it was as complex as rocket science. But when you get right down to it, delivering truly excellent customer service turns on one basic, easy-to-understand concept.

Microsoft Dynamics CRM has undergone tremendous growth in the last couple of years, and TEC Principal Analyst P.J. Jakovljevic knows why. Learn all about the market position, technology, and deployment options behind this highly successful CRM offering in P.J.'s in-depth two-part report.

Microsoft Dynamics CRM: Much More Than Meets the Eye: Part 1 | Part 2

Read Delivering Great Customer Service Is Simpler than You Think

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10 Ways to Sell Upper Management on a Network Upgrade
11/26/2010 5:30:00 PM
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. Nevertheless, there are many legitimate reasons for upgrading your company’s enterprise network. The trick is selling those reasons to the executives holding your company’s purse strings. Discover 10 ways to sell the members of your upper-management team on a network upgrade.

Read 10 Ways to Sell Upper Management on a Network Upgrade

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Three Ways ERP Can Help Manage Risk and Prevent Fraud
11/26/2010 5:00:00 PM
If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.

Read Three Ways ERP Can Help Manage Risk and Prevent Fraud

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An Inside Look at 5 Leading Enterprise Software Solutions
11/25/2010 6:00:00 PM

TEC Certification Reports give you an in-depth, inside look at leading enterprise solutions in the most popular software categories. In these TEC Certification Reports, you’ll get

  • corporate and market overviews
  • analyst commentary
  • product analyses with highlights
  • competitive strength and weakness breakdowns

Sage ABRA HRMS 10.0 (Human Resources)
SAP BusinessObjects Edge BI (Business Intelligence)
Oracle E-Business Suite 12.1 for Services (Non-manufacturing ERP)
Meridian Global LMS 2008.2 (Learning Management Systems)
Pronto-Xi v.670 (Enterprise Resource Planning)


Read An Inside Look at 5 Leading Enterprise Software Solutions

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Maximizing Product Development Value
11/25/2010 1:00:00 AM
Creating high-value portfolios is simpler when the factors that create and destroy value for a project are clearly identified, quantified, and managed over the life of the project. Focusing on portfolio and project value throughout the product lifecycle can unlock the hidden potential missing in many portfolio management processes. Learn how product portfolio management (PPM) solutions can help you quantify project value.

Read Maximizing Product Development Value

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The Stuxnet Worm: Catastrophic New Threat or Media Hype?
11/23/2010 6:00:00 PM

Is the computer worm designed to reprogram industrial control systems a revolutionary new threat to the world’s industrial infrastructure, or mostly a case of media hype? Learn the truth behind the sensational Stuxnet attack, in this interview with one of Siemens’ top security experts.

The right ERP system may not protect you from malware, but it can ward off a host of other nasty problems. Discover three ways intelligent use of your ERP’s built-in safeguards can help you avoid theft, fraud, and compliance troubles.


Read The Stuxnet Worm: Catastrophic New Threat or Media Hype?

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Accelerating Cloud Performance with WAN Optimization
11/22/2010 5:10:00 PM
Today’s smart chief information officers (CIOs) are assessing their workloads against business needs and analyzing where each should run—locally or in the public cloud. Read on to learn about the benefits of cloud computing, and why its success or failure is often dependent on wide-area network (WAN) optimization.

Read Accelerating Cloud Performance with WAN Optimization

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Is ERP Failing Manufacturers?
11/21/2010 12:00:00 PM

Is ERP failing manufacturers where they can least afford it—in planning and scheduling, and on the shop floor? TEC Principal Analyst P.J. Jakovljevic examines the critical shortcomings of ERP for manufacturers—and suggests where the resolution to these problems may really lie.

TEC analysts Gabriel Gheorghiu and Jorge Garcia may not agree on the right approach to ERP workarounds, but one thing’s for sure: they both have some solid advice for you on how to handle those tricky, but inevitable, system fixes.


Read Is ERP Failing Manufacturers?

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