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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.

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blacksep

ERP Selection: Dealing with Cost Questions
12/3/2012 12:00:00 AM
Featured White Papers:
10 Critical Questions to Ask a Manufacturing ERP Vendor
ERP: Is High ROI with low TCO Possible?
ERP: Justifying the Cost

Read ERP Selection: Dealing with Cost Questions

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Industry Watch: Software news for the week of November 26, 2012
11/30/2012 12:00:00 AM
Enterprise Software News and Analysis for the Week of November 26, 2012. Read all of this week's industry news on the TEC Blog.

Read Industry Watch: Software news for the week of November 26, 2012

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Usability Still a Problem for ERP Users
11/28/2012 12:00:00 AM
Software usability is important, and today's app-heavy market is rewarding companies that get it right—except in the ERP world. According to ERP analyst Aleksey Osintsev, a lot of ERP vendors still treat usability as an afterthought, and whether they realize it or not, customers are paying the price. Today Aleksey walks you through some common ERP usability issues. Read Aleksey's blog post.

Read Usability Still a Problem for ERP Users

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Business Cases for ERP
11/28/2012 12:00:00 AM
Featured White Papers:
ERP Traceability: Beyond the Hype
Pragmatist's Guide: Building a Business Case for a Formula-based ERP
Thriving in Crisis: How to Effectively Manage a Product Recall through IT

Read Business Cases for ERP

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Improving customer support with knowledge bases
11/26/2012 12:00:00 AM
A lot of companies use internal knowledge bases (KBs) to manage customer support issues. But few of them ever think to open their KBs up to the public. And that’s a shame, says CRM analyst Raluca Druta, because user-facing KBs can improve both sides of the support experience, and create more satisfied, more engaged customers in the process. Find out how in Raluca’s latest blog post.

Read Improving customer support with knowledge bases

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Better Business Outcomes with BI and Analytics
11/26/2012 12:00:00 AM
Featured White Papers:
Better Business Outcomes with Business Analytics
Operational Intelligence: Aligning Plant and Corporate IT
Real Time in the Real World: How Event-driven Software Makes Content Relevant and Actionable

Read Better Business Outcomes with BI and Analytics

imgHeaderSep
Industry Watch: Software news for the week of November 19, 2012
11/23/2012 12:00:00 AM
Enterprise Software News and Analysis for the Week of November 19, 2012. Read all of this week's industry news on the TEC Blog.

Read Industry Watch: Software news for the week of November 19, 2012

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All About SAP HANA
11/21/2012 12:00:00 AM
Back in June, SAP announced that HANA had become the fastest-growing technology in the company’s history. But for all the attention surrounding it, there’s still a lot of confusion about what HANA actually is. Get the straight story on SAP’s HANA strategy, technology, and products in BI analyst Jorge García’s latest report.

Read All About SAP HANA

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Achieving Business Intelligence in Midsize Companies
11/21/2012 12:00:00 AM
Featured White Papers:
The Shortcut Guide to Achieving Business Intelligence in Midsize Companies
Operational Intelligence: Aligning Plant and Corporate IT
Databases and ERP Selection: Oracle vs. SQL Server

Read Achieving Business Intelligence in Midsize Companies

imgHeaderSep
Survey report: Top priorities for WCM buyers
11/19/2012 12:00:00 AM
New research from TEC shows that security is the number one priority for companies evaluating Web content management (WCM) solutions. Find out why, and learn what else companies want from their WCM solutions in the new TEC WCM Market Survey Report.

Read Survey report: Top priorities for WCM buyers

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