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Newsletter Archives

The TEC Newsletter is packed with articles, reports, white papers, and case studies; links to podcasts and webcasts; and listings for live events. Our research covers a variety of topics, including enterprise trends, market news, management information, and product and vendor reviews. Scroll down to read past newsletters. Not subscribed yet? What are you waiting for? Register for free today.

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Analyst Reports on 5 Popular HR Solutions
1/24/2012 7:43:00 PM
Interested in learning more about solutions for human resources (HR)? In these TEC Certification Reports, you'll get key information on five popular HR solutions' market position, product highlights, features and functions, and competitive strengths and weaknesses:

Read Analyst Reports on 5 Popular HR Solutions

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Timesheet Software For Client Billing: A Buyer's Guide
1/23/2012 5:13:00 PM
Traditional methods for capturing billable time on projects can cost your company money. Relying on paper forms, e-mail, and spreadsheets prolongs the data gathering process, introduces errors, and can lead to missed hours and employee expenses. A new breed of project time-tracking software can help. This buyer’s guide shows you what to look for as you evaluate project time-tracking software to improve your client billing.

Read Timesheet Software For Client Billing: A Buyer's Guide

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Why an Unbalanced Scorecard May Work Best for Your Company
1/22/2012 12:43:00 PM
Want to stop struggling and achieve real success at measuring business performance? Surprisingly, the answer may lie in getting away from the concept of a balanced scorecard. In TEC analyst Jorge García’s latest blog post, discover why an unbalanced scorecard approach may be far more successful given your company’s business realities and overall strategy.

Read Why an Unbalanced Scorecard May Work Best for Your Company

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A Product Note: Attensity and the Voice of the Customer
1/20/2012 6:20:00 PM
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

Read A Product Note: Attensity and the Voice of the Customer

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ERP Buyer's Guide for Medium and Large Manufacturers
1/20/2012 6:14:00 PM
Medium and large manufacturing companies face many challenges that threaten to disrupt their operations, processes, and ultimately the growth of their business. This buyer’s guide takes an in-depth look at the major challenges facing medium and large manufacturers today, and how the use of a comprehensive enterprise resource planning (ERP) system can help enterprises address these issues and grow their business.

Read ERP Buyer's Guide for Medium and Large Manufacturers

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Three Mistakes Organizations Are Making That Kill CRM Collaboration
1/19/2012 7:14:00 PM
It's true. Collaboration builds better, stronger, more successful companies—but don't think you can make it happen by wishful thinking or a quick CRM fix. In TEC analyst Gabriel Gheorghiu's latest blog post, learn about the three problems that consistently sabotage employee collaboration, and what you can do to overcome them.

Read Three Mistakes Organizations Are Making That Kill CRM Collaboration

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Protecting Users from Firesheep and Other Sidejacking Attacks with SSL
1/18/2012 6:16:00 PM
The recent release of the Firesheep Wi-Fi attack tool has increased awareness among both users and attackers of the inherent insecurity of unprotected HTTP connections. Firesheep allows an attacker connected to the local network to monitor the Web sessions of other users on that network. According to experts, the best solution is to use TLS/SSL for all connections to Web sites. Download this white paper to learn how to avoid these attacks.

Read Protecting Users from Firesheep and Other Sidejacking Attacks with SSL

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Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)
1/17/2012 6:15:00 PM
If you could find a tool that allowed you to speed up the sales cycle, increase revenues and profits, grow your market share, and increase business agility, would you jump on it? Then why are so many companies not taking advantage of B2B pricing software? Find out, as TEC principal analyst P.J. Jakovljevic sits down with the CEO and chief marketing officer of two of the world's leading B2B pricing vendors. What you discover may surprise you.

Read Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)

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Hiring? 7 Ways to Avoid Background Screening Lawsuits
1/16/2012 5:12:00 PM
Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in the United States.

Read Hiring? 7 Ways to Avoid Background Screening Lawsuits

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How to Out-service Your Competition: A New Breed of Customer Experience Management
1/15/2012 12:46:00 PM
How can you discover what people are saying about your products and services to build a stronger brand—and deliver superior customer service at the same time? Customer experience management (CEM) vendor Attensity offers a unique command center approach that can analyze multiple online and offline channels, detect problems and complaints, and immediately take action by routing the conversation to just the right person in your organization to respond. Learn more here.

Read How to Out-service Your Competition: A New Breed of Customer Experience Management

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