TechnologyEvaluation.Com - Newsletter
N
E W S L E T T E R
November 10, 2002 Volume 3, Issue 764
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Today's
News Analysis |
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Today's
Technology Note |
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CRM For Complex Manufacturers Revolves Around Configuration Software by P.J. Jakovljevic While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.
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Yesterday's
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ISSN#1527-957X.
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Last updated 11/8/2002 10:10:19 AM
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