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The Road to IT Governance Excellence
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Empowering Modern Finance: The CFO as Technology Evangelist
Modern finance is service-oriented and committed to operational excellence. Modern finance leverages analytical expertise to provide management with data-driven insight and forward-looking guidance. This report explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.
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Service Excellence and Managed Print Services
Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship.
Operational Excellence: The New Lever for Profitability and Competitive Advantage
Palladium Group, Inc.
Better. Faster. Cheaper. Every company is grappling with these concepts today as economic uncertainty spreads. Though many are focusing on what to eliminate in their operations, leading firms are redoubling their efforts to find new ways to execute with greater efficiency—to achieve operational excellence without sacrificing the value their customers expect. Learn more about improving your strategic competitive advantage.
Operational Excellence: Enabling Sustained Growth Spotlight on the Americas
Companies in the Americas should lead the world in growth through operational excellence—but they don’t. A 2008 survey shows that less than half promote insight into operations by investing in enterprise resource planning (ERP) and customer relationship management (CRM) software. Companies in the Americas also lag behind Asia-Pacific firms in revenue growth and customer satisfaction. Read more of the survey results.
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized with strategy for maximum business value—while reducing IT cost. An IT portfolio management framework, coupled with an IT governance framework, can provide visibility into projects and IT assets, keeping them aligned to business objectives at all times.
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