Clientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers.
Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to providing support that results in additional business. It provides integrated sales and customer support functionality.
The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies. Clientele CRM is built entirely on the Microsoft .NET platform to provide accessibility, extensibility, and integration.