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Solution Information

Global Shop Solutions One-System ERP Solutions

Company: Global Shop Solutions

Global Shop's ERP systems provide functionalities for cost, pricing, and profits; customer relationship management (CRM); financials; inventory and purchasing; quality assurance; scheduling; and shop management.

Global Shop customers receive after-sale service and support in a variety of ways, including Global Shop’s highly educated, professional manufacturing and accounting consultants and instructors; new user basic training for one week at Global Shop’s training facility, and additional training as required; on-site consulting at the customer’s plant; virtual training via the Internet, available as subscription virtual training and individual virtual training; classes taught at the annual users’ conference; implementation assistance; documentation manuals; online help; in-house telephone support; Global Shop’s ServiceWeb, which allows posting and tracking of all service calls; and data conversion support.

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