Sugar Suite is an enterprise-class CRM solution encompassing four major functional components: Sugar Sales, Sugar Marketing, Sugar Support, and Sugar Collaborate. These components are freely downoadable as Sugar Open Source or available for a fee as Sugar Professional, which is a superset of functionality, offered with SugarCRM support and professional services. Sugar Open Source is delivered as a software package, may be installed in minutes, and provides complete access to the source code. Sugar Open Source is suitable for organizations of any size. Sugar Professional also provides source code for complete customizability and is deployable as an on-demand or premise-based solution.
For more information, see the company's web site