iVend Retail is an end-to-end retail management solution for mid-market retail store chain companies. The solution covers all aspects of retail business, ranging from head-office functions to back-office store and point-of-sale (POS) operations. The application is designed to scale from a single-store specialty retail operation to retail operations having hundreds of stores spanning multiple geographies.
iVend Retail is integrated with SAP Business One, and provides features including loyalty and gift card management. Pricing and promotions management functionality allows a head office to run targeted campaigns for specific stores, with period and volume discounts. Promotions can also be based on "buy-some-get-some," sales totals, and "happy hours."
The integrated loyalty management module enables the setup and management of multiple loyalty schemes that allow assigning of points on customer purchases. With the added ability to define ageing criteria for loyalty points, customers can redeem loyalty points across the entire network of stores.
Information availability and hence decision-making can be improved with numerous reports and enquiries in different categories of business operations-including sales, collections, inventory, and fulfillment-which can be exported to Excel and Word.
iVend Retail is architected in a way that does not require stores to always be connected to head office over the Internet.