TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Cameleon (Software) Might Change Its Colors but Not Its (Q2O/CPQ) Purpose - Part 1

In this fast-moving world, use of Software-as-a-Service (SaaS) and Cloud Computing has grown rapidly owing to its straightforward subscription-based pricing model and relatively quick deployment. Nowhere has that been more evident than in the niche quote-to-order (Q2O) or configure, price @ quote (CPQ) market segment. Indeed, BigMachines, FPX (formerly Firepond), Webcom Read More

Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite

  • Source:
  • Written By: Jorge Garcia
  • Published: November 16 2010
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for Read More

Compensation 101: The Building Blocks for Designing a Strong Performance Compensation Plan

  • Source:
  • Written By: Sherry Fox
  • Published: November 16 2010
Employees: The backbone of every organization. Motivation: Often the driving factor behind an employee’s performance. Compensation: The motivation. What I’m trying to say (if you couldn’t read between the lines) is that rewarding your people can ultimately lead to an increase in your bottom line. This can be achieved through the creation of a strong performance compensation plan. Read More

Thou Shalt Manage (and Cherish) Thy (Best) Suppliers

In its recent report, Shifting C-level Business Priorities as the Recovery Takes Hold, Saugatuck Technologies claims that top business priorities are returning to a pattern more consistent with a growth economy. Read this in-depth report from TEC Analyst P.J. Jakovljevic to find out why supplier management is crucial. Read More

A More Social IBM (for Enterprises, at Least)

  • Source:
  • Written By: Jorge Garcia
  • Published: November 11 2010
On November 8, 2010, IBM announced its Global Business Services initiative to help companies address their social networking initiatives and issues, and use social network technologies and strategies.An important part of this announcement was the unveiling of IBM Lotus Connections 3.0, an application that provides tools for social networking and collaboration: forums, blogs, and social Read More

Infor24: Demystifying Infor’s Cloud Strategy - Part 2

Part 1 of this blog series started with the assertion that cloud computing is reaching mainstream adoption in the enterprise applications space. Indeed, virtually all renowned independent software vendors (ISVs) already offer or plan to offer some or all of their products as a service (on-demand software). My blog post then expanded onto some cloud computing definitions and nuances, to Read More

Sustainability From a Roles Perspective: Reflections from DSCC 2010 (Day 2)

  • Source:
  • Written By: Yu Chen
  • Published: November 11 2010
As Dassault Systèmes Customer Conference (DSCC) 2010 moved to day 2, use of the word “innovation” continued its popularity at various sessions. However, I’d like to refrain from using this hot keyword and move to “sustainability,” one of the outcomes of innovation, and discuss it from a role perspective. This thought was triggered by today’s ENOVIA Brand Overview session by Michel Tellier Read More

Innovation, Innovation, Innovation: Notes from DSCC 2010 (Day 1)

  • Source:
  • Written By: Yu Chen
  • Published: November 10 2010
The Dassault Systèmes Customer Conference (DSCC) 2010 kicked off on November 9th, 2010 in Orlando, Florida. It is the second time that Dassault Systèmes has hosted the customer conference collectively for most of the company’s brands at a single event, with a geographic focus on the Americas (the European Customer Forum [ECF] 2010 is the European equivalence taking place in two weeks). When I Read More

IT White Papers: The World’s Greatest Cure for Insomnia!

  • Source:
  • Written By: Larry Blitz
  • Published: November 9 2010
Having trouble sleeping at night? Lots of people are these days, and for good reasons. The economy is in the dumps. Jobs are on the endangered species list. We’re steadily running out of oil. And terrorists are trying to kill us. Now, if all that isn’t enough to keep you awake at 4 o’clock in the morning, there’s always the fact that the planet is threatening to terminally overheat. Yup Read More

Massive Data Requires Massive Measures

  • Source:
  • Written By: Jorge Garcia
  • Published: November 5 2010
One thing we learned in the data warehouse and data management world is that when it comes to the analysis of big data, there is also a lot of big money involved in order to gain position. But is the analysis of extensive amounts of data really a key component for the corporate business world? Read More
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