TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Preactor: Predict and React on the Shop Floor

Many best-of-breed advanced planning and scheduling (APS) vendors have come and gone since the late 90s, when APS was hyped as a tool that would be a key enabler for manufacturing companies. But one vendor that has distinguished itself is Preactor, a world leader in production planning and scheduling software. Learn more in this in-depth report, which includes a Q&A with Preactor founder and CEO Mike Novels. Read More

Good Customer Service Is Simple

  • Source:
  • Written By: Olin Thompson
  • Published: November 25 2010
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service. Read More

Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2

Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure, price, and quote (CPQ)/quote-to-order (Q2O) solutions. Prior to analyzing the recent events at Cameleon, Part 1 first established the need and market drivers for such software solutions. I then analyzed how Cameleon Read More

Ring the Bell: Novell Is Acquired by Attachmate for $2.2 Billion

  • Source:
  • Written By: Jorge Garcia
  • Published: November 24 2010
According to a recent news item in Computerworld, Attachmate will acquire Novell in a $2.2 billion deal. Novell also agreed to sell some intellectual property assets to CPTN Holdings, a consortium led by Microsoft. With this deal, Attachmate, a company known as a provider of terminal emulation and enterprise fraud management software, will expand its reach by offering   networking Read More

Expedia to Acquire Mobiata

  • Source:
  • Written By: Jorge Garcia
  • Published: November 24 2010
According to TechCrunch: Expedia Acquires FlightTrack App Developer Mobiata. Expedia will have the ability to travel more directly to its customers with the acquisition of mobile travel application developer Mobiata. Mobiata develops a number of mobile applications to enable customers to compare fares, check flight status, and track flights, including real-time flight tracking directly on Read More

Teradata and RainStor Join Forces for 2011

  • Source:
  • Written By: Jorge Garcia
  • Published: November 23 2010
A recent post from Doug Henschen in InformationWeek detailed the newsworthy alliance of data warehousing vendor Teradata and online storage specialist RainStor, which highlights the importance that big data markets are acquiring. Big data is turning into "giant data," and organizations that manage very large amounts of information are demanding that software vendors enable the management of Read More

The Sum of All Malware Fears: Siemens on Stuxnet

  • Source:
  • Written By: David Clark
  • Published: November 23 2010
When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet targeted the Siemens industrial control systems implemented at so-called “high-value infrastructure” installations in Iran. The media response was appropriately hysterical. TEC interviews Stefan Woronka, Siemens’ director of professional services, in an attempt to de-Clancify the story. Read More

Google Takes on the Data Quality Space with Its New Refine 2.0 Product

  • Source:
  • Written By: Jorge Garcia
  • Published: November 19 2010
After Google’s recent acquisition of Metaweb comes Google Refine 2.0 (formerly Freebase Gridworks 1.0), a tool that enables organizations to work in the refinement of large data sets. The new product is open-source based and comes with a large number of transformation expressions and commands. It can transform data from one format to another, as well as including data from external sources (other Read More

Sorting Through the ERP, Lean MFG, APS, and MES Clutter - Part 1

Especially in today’s globally competitive and recessionary environment it is imperative that companies further eliminate waste, become leaner, and become more agile to respond to customer’s demand. The ability to sense demand and become a demand-driven (responsive) business is more than just the catch-phrase du jour: it has become a recipe for survival. Everyone is on a Read More

BI Hits the Road

  • Source:
  • Written By: Jorge Garcia
  • Published: November 18 2010
Just when we thought that business intelligence (BI) systems were headed straight for the cloud, new BI applications are already being developed for another change in the way traditional BI tools used to work. Mobile technology is reaching every corner of organizational business process, from the ability to register and review transactions in an operational system, to the ability to Read More
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