TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Navigating Between Service Management Scylla & Charybdis - Part 2

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Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

Product Note: Aras Innovator

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Aras Innovator is the only enterprise open source solution available on the PLM market. This product note analyzes the strengths and challenges that the solution has and makes recommendations to both the vendor and potential users.
  • Written By: Yu Chen
  • Published On: March 18 2010

Navigating Between Service Management Scylla & Charybdis - Part 1

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It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing importance of the service sector has only been accentuated by the recent (and perhaps still ongoing) subprime mortgage and financial system meltdowns, volatile stock markets, declining durable (hard) goods orders

Annoyed by ERP? You’re Not Alone.

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Buzzwords are annoying. High-pressure sales pitches are annoying. Your competitors are sort of annoying. And ERP? Really annoying. That’s the perspective of Tyler and Bracken King, two brothers who develop and market an online customer manager tool called Less Annoying Software. I stumbled across their software thanks to an excellent blog post recently posted by Tyler: 6 reasons
  • Written By: David Clark
  • Published On: March 12 2010

Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2

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Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

Legacy ERP Modernization: Prudence is Gold

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I am sure that after reading my previous blog post on manufacturing legacy systems many readers saw me as just another soldier of AS/400 system’s army of opponents and probably would not expect any future pro-System i/AS/400 publications. This is definitely not the case—I am not a legacy system opponent. The message I’ve been trying to deliver in my blog posts is  that a well-thought out, balanced

Social CRM is Dead, Long Live Social Media Flavored CRM

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Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

Yet another Case for Industry-Specific Solutions

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Technology is changing at a breakneck pace, and is there anyone out there who will debate me on that issue? The undeniable evidence that I am getting old is the fact that I got my engineering degree in the late 1980s. Imagine how much easier my studies would have been then had only the Internet, word processors, Wikipedia, presentation software, multimedia products, etc

Accounting Software Selection Challenge #3: Microsoft vs. Infor (Difficulty = Basic)

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I just want to make a quick point to address a popular software selection misconception. Here’s the misconception:  “The best accounting package for my business is the software that supports the most comprehensive breadth of accounting functionality.” And below are a couple of graphics from TEC Advisor (based on a hypothetical accounting software selection project) that show why this
  • Written By: David Clark
  • Published On: March 5 2010

SYSPRO ERP Version 6.1: A New Release for People Being Visionary and Pragmatic-At the Same Time

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About two years ago, my colleague P.J. Jakovljevic wrote a blog post about SYSPRO, which started with the description of a very interesting strategy that the enterprise resource planning (ERP) vendor used to target its customers: PragmaVision. By introducing this concept, SYSPRO was showing that their product addresses the needs of decision makers that are both visionary (ready to embrace new
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