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Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


The Intelligence of Social Media (Part 1)
Written By: Jorge Garcia Published On: October 23 2009 According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking is very different than it was in the past. A lot of social media services like Twitter, Facebook, LinkedIn, personal blogs, wikis, podcasts, and other types of media content generate big volumes of data. But more importantly, people Read More...
BigMachines: Getting Bigger and Better - Part I
Written By: Predrag Jakovljevic Published On: October 23 2009 I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for various customer relationship management (CRM) software vendors. One of the vendors that attended the conference was BigMachines, a provider of inventive software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote Read More...
It’s the Time to Master Your Master Data
Written By: Yu Chen Published On: October 21 2009 A recent blog post CRM for the Finance and Banking Industry – Part 1 by Gabriel Gheorghiu touched on a pain point of many of today’s enterprise IT environments. Due to the inconsistency of customer data amongst different systems in use, the bank employee “asked three or four of her co-workers for help, and took about 15 minutes” to simply change the address of one customer. As a matter of fact Read More...
Cognos Express-a New “Big” Product for the Midsized Market?
Written By: Jorge Garcia Published On: October 16 2009 Many midsized companies have to deal with a very particular problem: the need of a true business intelligence (BI) solution, while having to select and deploy one within a tight budget. On September 29, 2009, IBM Cognos announced the launch of Cognos Express, a new product specially designed to meet the needs of the midsized market. Of course, here at TEC, we took the time to give it a try. We Read More...
The Art, Science, and Software behind (Optimal) Retail Pricing: Part 1
Written By: Predrag Jakovljevic Published On: October 16 2009 The “Four Ps” of marketing strategy, also known as the "marketing mix," are basically applicable to all businesses. TEC’s two-part blog post series in 2008 talked about the importance of pricing management in a down economy. Price and promotion in particular are the lubricants in retailing, although the two remaining Ps--product and place, are indisputably important there as well. In his guest Read More...
Salary.com Wins Talent Management Shootout at 12th Annual HR Technology Conference
Written By: Sherry Fox Published On: October 14 2009 This year, I had the honor of attending the 12th Annual Human Resources (HR) Technology Conference held at McCormick Place in Chicago, Illinois (US). While many of the events at the three-day conference piqued my interest, none did so more than the 2nd Annual Talent Management Shootout. This shootout reminded me of TEC’s very own shootouts and showdowns, done several times throughout the year Read More...
If It Ain’t Broke, Don’t Fix It!!!
Written By: Khudsiya Quadri Published On: October 13 2009 “If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and Read More...
A Tale of a Few Good SCM Players - Part 3
Written By: Predrag Jakovljevic Published On: October 12 2009 Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the Read More...
AS/400 Users’ “Phantom Limb” Pains
Written By: Aleksey Osintsev Published On: October 9 2009 As you may know, TEC performs all types of system selection projects with clients in which analysts are usually involved to a lesser or greater degree. In collaboration with a client, analysts usually prepare the “to be”—the future system business and technical requirements document, or request for information (RFI)—and make corrections or additions to the template based on the client’s current Read More...
APICS 2009 Convention: Day 4 (Last Day)
Written By: Khudsiya Quadri Published On: October 8 2009 The last day of the conference is different in three ways: there is no general session today; we have plant tours in the afternoon; and the exhibitors are gone (which is too bad, because for IBM only you could spend hours talking with all the vendors in their booth). As usual, we had a hard time choosing which learning session to attend. Gabriel wanted to learn more about sustainable Read More...
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