TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


PLM and FOSS, What PLM Seekers Think?

  • Source:
  • Written By: Yu Chen
  • Published: August 12 2010
Since Aras decided to stop asking for license fees for Aras Innovator [evaluate the product]by switching to the business model that the vendor calls enterprise open source, , free and open source software (FOSS) product lifecycle management (PLM) as a topic has been talked more frequently than before. On his blog site Daily PLM Think Tank, Oleg Shilovitsky has touched upon open source PLM from Read More

Integrated Workforce Management (WFM) Platforms: Fact or Fiction? - Part 3

Part 1 of this blog series analyzed the major modules of integrated workforce management (WFM) suites that organizations can deploy to better schedule and assign work in their production and distribution facilities and in retail stores. Concrete examples of commercially available products included those from Kronos and RedPrairie Corporation, given those two vendors’ notable Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 1

I have no reason to doubt Kirill Tatarinov, thus far the longest-standing corporate VP of Microsoft Business Solutions, when he keeps reassuring the market by stating that “Microsoft equitably loves all of its children.” Indeed, the Microsoft Dynamics division and its staffers are careful not to reveal any individual enterprise resource planning (ERP) product results Read More

LEAN OPINION POLL: Are Lean Concepts and ERP Systems Still Antagonists?

  • Source:
  • Written By: TEC Staff
  • Published: August 5 2010
It’s been many years since this question of compatibility between lean practices and enterprise resource planning (ERP) was rigorously discussed and brought many controversial and opposite opinions to the table. Can these two work well together, or do they have no place in each other’s space? It seems like even after all this time—and discussion—the jury is still out the final verdict. The answer Read More

Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 4

Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape(TM) event. Grape Escape has become a June fixture over past several years, after the high traveling season to major vendors’ events subsides and before everyone takes their summer vacations. It is a signature event that showcases the intimate analyst relationships (AR) and Read More

Delving into the Facts Behind the ERP Vendor Market’s Self-Ascribed Answer for ‘Businesses Living IN Change’ ™ -An Interview with UNIT4’s Product Marketing Executive

Rather than pursuing the usual route of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined the discussion on the topic of its current state of affairs. Read More

4 Things You Should Think of Before Going Postal on Customer Service

We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most Read More

Plateau as a Service for Talent Management

Being a human resources (HR) and customer relationship management (CRM) analyst is definitely a privilege. I get to follow the trends from these two different business areas, which (incidentally) have many things in common: employees are a company’s internal customers, recruiting is campaign management for the workforce, privacy data about customers and employees is equally sensitive, etc. Read More

Infor ION-izes its Open SOA Strategy - Part 1

2010 has certainly been an interesting (if not a crossroads) year for Infor. Namely, after a number of new high-profile hires at the beginning of the year, which signalled Infor’s intention to be taken seriously, the vendor then entered an eerily quieter period of several months. Except for the ongoing vocal marketing campaign entitled “Down with Big ERP” with witty Read More

TEC Vendor Note: Lectra, A Focused PLM Player

  • Source:
  • Written By: Yu Chen
  • Published: July 27 2010
A brief introduction to Lectra, a specialized vendor in the CAD, CAM, and PLM industry, including history, product offerings, and achievements, as well as expectations and recommendations to the vendor’s future growth. Read More
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