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Microsoft Dynamics Webcast: Make Customers the Center of Attention with Microsoft Dynamics CRM

Source: Microsoft Published On: August 15 2008 Microsoft Dynamics Webcast: Make Customers the Center of Attention with Microsoft Dynamics CRM

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For Chemical Manufacturers that Don’t Want to Compromise: Process Industries for Microsoft Dynamics AX
Source: Edgewater Fullscope There are a host of ERP available to chemical manufacturers—the challenge is selecting the right one that offers a baseline product with industry-specific functionality. But many ERP applications are not industry-specific and require major modifications, or, one must select from an industry template that may or may not fit specific needs. Today’s chemical manufacturing companies no longer have to compromise. Find out why. Read More...
Selling Smarter with CRM
Source: Ziff Davis CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size. Read More...
How to Save $20,500 on Call Center Software
Source: Business.com Even if you only have a few agents fielding customer service calls, call center software can give your business a more professional interface with customers. This white paper discusses the benefits of call center software, features of call center software, and the costs you can expect when you start using call center software. There is also a cost breakdown that shows you how to save money on your call center software. Read More...


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Database Scalability for the Enterprise with Microsoft Dynamics CRM 4.0
Source: Microsoft Microsoft Dynamics customer relationship management (CRM) software is designed to help enterprises get a 360-degree view of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve sub-second response times running user transactions against a database of over one billion records. Learn how these results can impact the success of your organization. Read More...
Using Microsoft Dynamics CRM Analytics Foundation to Build a Complete Business Intelligence Solution
Source: Microsoft In today’s fast-paced, dynamic business environment, organizations need timely, accurate information to make critical decisions about their businesses, and to respond quickly to changes in operations, competition, and customer needs. However, many organizations that have adopted business intelligence (BI) tools to address their informational needs are faced with critical challenges in deriving benefit from these technologies. Read More...
Business Case - Dunkin Donuts
Source: Microsoft Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision. Read More...
Business Case - Metro Canada Logistics
Source: Microsoft Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains. Read More...

 
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