Home
 > Research and Reports > Webinars > Momentum Webcast: Customer Relationship Management: Secre...

Momentum Webcast: Customer Relationship Management: Secrets to CRM Success

Source: Microsoft Published On: August 15 2008 Momentum Webcast: Customer Relationship Management: Secrets to CRM Success

Featured publications:

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises
Source: Epicor In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More...
Introduction to Customer Relationship Management
Source: Ziff Davis The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways. This introduction to CRM provides guidelines for companies contemplating this critical step in their development. Read More...
7 Signs You Need Advanced Analytics for Salesforce.com (or Any CRM)
Source: Birst Customer relationship management (CRM) applications provide reports and dashboards, but if you rely on the built-in analytic capabilities of CRM, you’re not extracting the true value of the information in your CRM system. You need robust, easy-to-access analytics embedded right in your CRM solution. Download this white paper for seven signs that you are not operating efficiently. Read More...


You may also be interested in these related documents:

Deploying Customer Relationship Management Effectively: Beyond Implementation
Source: Microsoft A customer relationship management (CRM) solution is now a standard business requirement. With origins as a system for sales teams, CRM has clearly evolved into a mandatory tool for providing benefit to the entire organization. However, methodology and training play instrumental roles in successful CRM implementations; if designed well, these critical components will ultimately ensure user buy-in and success. Read More...
7 Questions Most CRM Vendors Are Afraid You’ll Ask: Success Secrets for Managing Customer Management Software
Source: Aptean Choosing the right customer resource management (CRM) application involves looking at its ability to solve many business challenges—both expected and unexpected. Analyzing CRM applications for their problem-solving acumen can help your business successfully select a platform that improves the way you do business, drives profits, and reduces risk, while minimizing IT resource requirements. Read More...
CRM Secrets of ROI and TCO
Source: Bell Rock Solutions There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software. Read More...
10 Steps to a Successful CRM Implementation
Source: Oncontact Software When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there? Read More...

 
comments powered by Disqus



Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others

©2014 Technology Evaluation Centers Inc. All rights reserved.