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Buyer Guide



Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several key questions about your current situation. Be sure to specify your business requirements up front to PBX providers?and know which you?re prepared to drop in return for a lower cost. This checklist can help you ask the right questions and keep track of the answers.
Related to Buyer Guide: Communications Management, IP Telephony/Voice over IP (VoIP), Telecommunications Expense Management, Telephony, VoIP-News, Telecommunications
In this buyer guide you will find details on what to look for, how to buy, what you can expect to pay, and how to get the most out of your investment in VoIP.
Related to Buyer Guide: Asset Management, Call Center, Fax Management, Help Desk and Call Management, IP Telephony/Voice over IP (VoIP), Managed Intranet and Internet Services, Teleconferencing, VoIP-News
The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.
Related to Buyer Guide: Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Network Monitoring, Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), VoIP-News, Finance and Insurance, Manufacturing
This document provides a blueprint for how to evaluate virtual directories?from use cases and technical parameters to the ?ve questions you should ask yourself before choosing a virtualization solution.
Related to Buyer Guide: Identity Management/User Provisioning, Radiant Logic
For a distributor to be successful in today?s competitive market, inventory-carrying costs must be minimized and accurately tracked. One way of accomplishing this in many industries is by assembling finished goods to meet customer orders. This is particularly true when numerous items are sold containing the same base components, but have minor modifications that make them unique.
Related to Buyer Guide: Consulting and Services, nConcert Solutions, LLC, Merchant Wholesalers, Durable Goods
When buying customer relationship management (CRM) software, it s important to know what functionalities are offered in the wide range of solutions available. But just as important is your need to define your company's requirements in sales force management, marketing management, customer support, and analytics. Find out how to match vendor offerings with your needs with this concise guide to CRM essentials.
Related to Buyer Guide: Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Decision Making, Enterprise Resource Planning (ERP), Marketing Automation, Sales Force Automation (SFA), Software Selection, Vendor Guru
Choosing between a business VoIP business phone system and other types of system requires an analysis of users needs and a view of your company s long-term goals. Your decision-making process should include four major considerations. For one thing, your company s calling pattern impacts your phone system needs. Find out why, and learn about the other three considerations before you replace or upgrade your phone system.
Related to Buyer Guide: Decision Making, IP Telephony/Voice over IP (VoIP), IT Asset Management (ITAM), Needs Analysis, Software Selection, Telephony, Vendor Guru
Human resources (HR) payroll solutions can foster greater efficiency and accuracy while cutting labor costs and bolstering employee morale. But getting the right payroll software for you isn?t easy. Is enterprise resource planning (ERP) with a payroll module what you need? Or best-of-breed HR payroll software? Find out what to look for, how to buy, and other tips to getting the most value from your payroll solution.
Related to Buyer Guide: Accounting and Financial Management, Benefits Administration, Compensation, Decision Making, Human Resources, Payroll, Payroll and Personnel Accounting, Small Business Accounting, Software Selection, HRWorld
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit small to medium businesses (SMBs) in the same way? With the increasing number of SMBs, tailored mid-market ERP solutions are now emerging. To reap the full benefit of ERP, however, SMBs must be ready to use it to its fullest capabilities. Find out how.
Related to Buyer Guide: Customer Relationship Management (CRM), Decision Making, Enterprise Resource Planning (ERP), Needs Analysis, Software Selection, InsideERP, Industry Independent
For all but the smallest companies, an enterprise resource planning (ERP) system promises big gains, by helping to grow revenue, increase productivity, improve efficiency, and manage costs. Right now, ERP for the midmarket is a hot topic. More and more midsized companies are replacing outdated ERP software or are jumping into ERP technology for the first time. Find out about what midmarket ERP buyers need to know.
Related to Buyer Guide: Business Process Management, Enterprise Resource Planning (ERP), Human Capital Management (HCM), Lean/Flow Manufacturing, Project and Process Management, Supplier Relationship Management (SRM), Supply Chain Management (SCM), Focus Research
Our buyer guide is structured around these areas: Table of Contents Essentials: Top
Related to Buyer Guide: Communications Carrier, Installation (Support and Pre-installation), IP Telephony/Voice over IP (VoIP), Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), Focus Research
If you?re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know before you start talking to vendors. Find out whether your company needs just the basic features, or if you need more advanced functions such as programmable routing and scheduling. No matter the features, a premise PBX system can help you save money?learn how.
Related to Buyer Guide: Decision Making, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Software Selection, Telephony, VoIP-News
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.
Related to Buyer Guide: Call Center, Call Processing, Customer Relationship Management (CRM), Customer Service and Support, Help Desk and Call Management, Interactive Voice Response System (IVR), IT Infrastructure, Telephony, InsideCRM
Our buyer guide is structured around these areas: Table of Contents Essentials: Top product, cost and
Related to Buyer Guide: Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Decision Making, Field Sales, Hosting Services, Sales Force Automation (SFA), Software Selection, Focus Research
This buyer guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.
Related to Buyer Guide: Automatic Call Distribution (ACD), Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Telephony, Focus Research
 
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