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Read how they improved productivity, centralized data, and gained real-time access to customer information and critical business information.
Related to Customer Information: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resources, Exact, Information
Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.
Related to Customer Information: Business Intelligence (BI), Channel Management, Contact Management (CM), Customer References, Customer Relationship Management (CRM), Customer Service and Support, Data and Application Distribution, Data Management and Analysis, Database Management System (DBMS), Electronic Distribution and Storage, Return on Investment (ROI), Technology Tools and Methods, Infosys Technologies, Finance and Insurance, Information, Utilities
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.
Related to Customer Information: IT Asset Management (ITAM), Mobile Security, Security, Tracking, Absolute Software
of customer information or customer information systus." (B)(1) QualysGuard tests your network with the industry largest, most up-todate database of security vulnerability audits Assess Risk Each bank shall: " Assess the likelihood and potential damage of these threats ….
Related to Customer Information: Accounting and Financial Management, Compliance Management/Sarbanes-Oxley Compliance, Executive Views, Federal, Government and Legal, Process Auditing, Regulatory and Compliance, Security, Security Services, Technology Tools and Methods, Total Cost Analysis (TCO), Vulnerability Scanning and Assessment, Qualys, Finance and Insurance, Insurance Carriers and Related Activities, Monetary Authorities - Central Bank
name = TEC_WP; Sungard Treasury Systems (Sts) by Epicor --> Email this to a friend View More Related Papers Receive White Paper Updates Case Study Description Learn how SunGard Treasury Systems, a provider of Internet-based treasury management solutions to global corporate, government, and financial services organizations, consolidated its disparate databases into one centralized database for company and customer information.
Related to Customer Information: Enterprise Resource Planning (ERP), Epicor, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services, Manufacturing, Professional, Scientific, and Technical Services
It needed a solution that was advanced and powerful, yet user-friendly and cost effective that would track customer interactions, analyze sales, track orders, store competitive data and deliver geo-demographic customer information.
Related to Customer Information: Contact Management (CM), Customer Relationship Management (CRM), Maximizer Software
name = TEC_WP; Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience by RightNow Technologies --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact
Related to Customer Information: Channel Management, Contact Management (CM), Customer Relationship Management (CRM), RightNow Technologies, Information
But when the company implemented an e-customer relationship (e-CRM) solution, its users gained mobile access to valuable customer information.
Related to Customer Information: Business Process Management, Customer Relationship Management (CRM), Customer Service and Support, Field Service Management, Marketing Automation, Sales Force Automation (SFA), Maximizer Software, Telecommunications
name = TEC_WP; A Solution to Data Capture and Data Processing Challenges by CRM-ERP --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description Organizations are relying more and more on customer information to drive business processes.
Related to Customer Information: Customer Relationship Management (CRM), Data Entry, Data Management and Analysis, Data Mining, Enterprise Resource Planning (ERP), CRM-ERP
Find out how to get a better understanding of your customer information, such as customer spending, for more reliable sales growth.
Related to Customer Information: Competitive Analysis, Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Practices and Business Issues, SAP
force and maximize customer relationships by better managing and sharing corporate customer information across territories. Prior to implementing Salesforce, salespeople had been using a combination of individual Excel spreadsheets and paper to track customer information.
Related to Customer Information: Best Practices, Customer Relationship Management (CRM), Decision Making, Management Practices, Software Selection, Salesforce
The ability to analyze market initiatives and fluctuations based on existing customer information provides greater credibility to the estimates and immediately aids in the sales cycle.
Related to Customer Information: Contact Management (CM), Customer Relationship Management (CRM), Data Management and Analysis, Field Sales, Marketing Automation, Sales Force Automation (SFA), SAP
Automated sales proposal system CRM/contact management system The process connections represent: (1) the customer information overlap between the four components and (2) most of the matching fields in the CRM/contact management and the ROI analysis and proposal production systems.
Related to Customer Information: Business Process Re-engineering, Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Field Sales, Field Service Management, Sales Force Automation (SFA), Technology Tools and Methods, Microsoft, Finance and Insurance, Information, Retail Trade
Broadly defined, CRM encompasses everything companies use to manage customer relationships, including capture and analysis of customer information and analytics to leverage that data toward better sales performance.
Related to Customer Information: Application Development, Application Server, Application Service Provider, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Data and Application Distribution, Data Management and Analysis, Electronic Distribution and Storage, Marketing Automation, Networking, Operating System, Sales Force Automation (SFA), Storage Area Network (SAN), Oracle, Finance and Insurance, Information
Onyx Enterprise CRM provides us with a single view of all customer information that is accessible anytime.
Related to Customer Information: Call Center, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Consona, Information, Manufacturing, Professional, Scientific, and Technical Services, Retail Trade
 
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