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Customer Loyalty



We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.
Related to Customer Loyalty: Customer Relationship Management (CRM), C2 CRM
Learn about six ways your CRM solution can help your service agents personalize customer serviceand maintain customer loyalty.
Related to Customer Loyalty: Customer Relationship Management (CRM), Customer Service and Support, Requirements Management, Software Configuration Management (SCM), Software Selection, Vendor Guru
Learn what to consider and act on as you contemplate how to automate your business processes and increase competitive advantage and customer loyalty.
Related to Customer Loyalty: Best Practices, Business Process Automation, Business Process Certification, Business Process Documentation, Business Process Management, Business Process Modeling, Change Management, Decision Making, IT Infrastructure, IT Solutions Architecture, Management Practices, Return on Investment (ROI), ROI and Success Measurement, Security, Standards and Compliance, Strategy, Technology Tools and Methods, Total Cost Analysis (TCO), Workflow Automation, Workflow Management, BP Logix, Inc.
Companies are attempting to increase customer loyalty to reduce customer churn at a time when the customer relationship may be the only reliable source of revenue.
Related to Customer Loyalty: Business Intelligence (BI), Business Performance Management (BPM), Data Management and Analysis, Infor
Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy.
Related to Customer Loyalty: Customer Relationship Management (CRM), Sales Management, RightNow Technologies
name = TEC_WP; Customer-Oriented Banking and Account Origination by SAP --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description A decline in customer loyalty has put a great deal of pressure on financial institutions of late.
Related to Customer Loyalty: Customer Relationship Management (CRM), SAP, Finance and Insurance, Professional, Scientific, and Technical Services
Haphazard marketing plans can be costly and ineffective, but customer loyalty solutions dont have to be expensive.
Related to Customer Loyalty: Customer Relationship Management (CRM), Vendor Guru, Advertising and Related Services, Information, Professional, Scientific, and Technical Services
So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.
Related to Customer Loyalty: Call Center, Communications, Infrastructure, and Transportation Planning, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Electronic Distribution and Storage, IT Infrastructure, IT Monitoring and Management, Marketing Automation, Middleware, Mobile Computing, Networking, Supply Chain Management (SCM), Systems Integration, Web Authoring, Consona, Finance and Insurance, Information, Manufacturing, Retail Trade
name = TEC_WP; The Loyalty Connection: Measure What Matters and Create Customer Advocates by RightNow Technologies --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description Recent surveys have shown that 76 percent of respondents rated customer loyalty as extremely or very important to top management.
Related to Customer Loyalty: Campaign Management, Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Field Service Management, Marketing Automation, Public Relations, RightNow Technologies, Finance and Insurance, Manufacturing, Retail Trade
name = TEC_WP; The Payoffs of a Single View by Infor --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description Ensuring customer quality is the key to customer loyalty and retention.
Related to Customer Loyalty: Business Intelligence (BI), Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Data Warehouse, Database Management System (DBMS), Field Service Management, File Management, Sales Force Automation (SFA), Statistical Data Analysis, Infor, Finance and Insurance, Manufacturing, Retail Trade
Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn?t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business management system to promote efficiency isn?t a secret?learn more.
Related to Customer Loyalty: Customer Needs/Requirements Management (CNM), Customer Relationship Management (CRM), Distribution and Warehousing, Enterprise Resource Planning (ERP), Inventory Analysis and Planning, Inventory Management, Supply Chain Event Management, Warehouse Management System (WMS), Microsoft
name = TEC_WP; Winning on Service in an Uncertain Economy by RightNow Technologies --> Email this to a friend View More Related Papers Receive White Paper Updates Description Companies that build customer loyalty through exceptional service are finding themselves insulated against an uncertain economy.
Related to Customer Loyalty: Customer Relationship Management (CRM), Customer Service and Support, RightNow Technologies
But with the right tools, you can gather details about your customers that help develop and maintain customer loyalty.
Related to Customer Loyalty: Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Demographics, Direct Marketing, Field Service Management, Help Desk and Call Management, Marketing Automation, Vendor Guru
Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.
Related to Customer Loyalty: IT Asset Management (ITAM), IT Infrastructure, IT Monitoring and Management, Network Management, Network Monitoring, Networking, Office Application and Automation, Office Productivity Suite, Outage Reporting, Printing, Scanning, Service Level Agreement (SLA) Management, Quocirca Ltd
com Searches related to Business Agility for Communication Services Providers: A Few Simple Steps are a Great Way to Start adopting soa | agile | agile lifecycle management | agile plm | agility business solutions | application integration | application life cycle | application life cycle management | application lifecycle | application lifecycle management | soa architecture implementation | soa basics | soa benefits | soa best practices | soa bpm | soa business
Related to Customer Loyalty: Communications Carrier, Customer Needs/Requirements Management (CNM), Customer Service and Support, Service Oriented Architecture (SOA), Telecommunications Expense Management, Telephony, Access Commerce
 
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