Top 10 Requirements Identified The Foundation of ITSM and Business Service Management Contents Abstract This study explores the existing event resolution processes in over 100 companies with 1,000 or more employees. The findings suggest many IT organizations have a low level of satisfaction with the current event resolution processes and applications.
Related to Event Resolution: IT Help Desk, IT Infrastructure, IT Monitoring and Management, Network Management, Network Monitoring, Outage Reporting, AlarmPoint Systems
Supply chain event management focuses on providing process visibility based on a milestone model, whereas event resolution focuses on handling exceptional events across the extended supply chain with the help of decision and event resolution support.
Related to Event Resolution: Supply Chain Event Management, Supply Chain Management (SCM), SAP, Information
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.
Related to Event Resolution: Change Management, Product Lifecycle Management (PLM), PCNalert, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services