Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.
Related to Knoa Epm: Business Activity Monitoring (BAM), Business Intelligence (BI), Business Performance Management (BPM), Customer Relationship Management (CRM), Human Resources, Performance Management, Usage Management and Monitoring, Knoa Software
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In tough economic times, there is absolutely no room for budget overruns and the potential disruption to business operations?which are always risks of an application upgrade. An end-user management solution can help you realize return on investment (ROI). Find out how.
Related to Knoa Epm: Business Performance Management (BPM), Enterprise Performance Management (EPM)/Balanced Scorecard, Performance Management, Return on Investment (ROI), Software Asset Management, Technology Tools and Methods, Knoa Software
Here's an all-too typical scenario. Management at a multinational company decides to implement a standardized enterprise resource planning (ERP) solution. Everyone expects to cut costs and improve core end-to-end processes. But 13 months later, vital key performance indicators (KPIs) don?t improve as planned. Discover how a company focused on user performance to bring its ERP reality back into alignment with its vision.
Related to Knoa Epm: Business Performance Management (BPM), Business Process Management, Business Process Re-engineering, Enterprise Management, Management Practices, Performance Management, Practices and Business Issues, Project and Process Management, Strategy, Knoa Software