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Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and cross-sell.
Related to Marketing and Sales: Customer Relationship Management (CRM), Decision Making, Marketing Automation, Practices and Business Issues, Sales Force Automation (SFA), Software Selection, NetSuite
SalesFirst provides functionality that manages the marketing and sales process within your organization.
Related to Marketing and Sales: Customer Relationship Management (CRM), Field Sales, Sales Force Automation (SFA), RTI Software, Information, Management of Companies and Enterprises
There is a real cost associated with buying and using a customer relationship management (CRM) software system. Licensing, implementation, integration, and adminstration, are just some of the challenges companies face. Learn the secrets of twenty-one experts in CRM, IT, business and management consulting on getting real value from CRM software.
Related to Marketing and Sales: Customer Relationship Management (CRM), Marketing Automation, ROI and Success Measurement, ROI Tool, Sales Force Automation (SFA), Bell Rock Solutions, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
With the globalization of business and the ubiquity of the Internet, virtually all media used by large businesses need to support a multilingual environment to effectively serve internal and external customers. There are a number of factors that routinely complicate business efficiency in multilingual and multinational organizations. This paper will address a number of these factors and how they can be mitigated by sophisticated IT systems and database structures.
Related to Marketing and Sales: Customer Relationship Management (CRM), Marketing Automation, ROI and Success Measurement, ROI Tool, Sales Force Automation (SFA), Bell Rock Solutions
Publishers need to keep track of intellectual property, make better use of it, and improve their marketing and sales activities.
Related to Marketing and Sales: SAP, Information, Internet Publishing and Broadcasting, Other Information Services, Publishing Industries (except Internet)
In order to stay competitive, growing organizations need technology that allows them to react quickly to changing industry. According to recent polls, nearly 40 percent of midsized businesses are getting that technology through customer relationship management (CRM). With a rapidly growing market of choices, it?s important to look within your company to assess its needs and goals?before you commit to a CRM solution.
Related to Marketing and Sales: Accounting and Financial Management, Business-to-Consumer Web Sales, Call Center, Communications, Infrastructure, and Transportation Planning, Customer Relationship Management (CRM), Customer Service and Support, Electronic Distribution and Storage, Field Sales, Field Service Management, Help Desk and Call Management, IT Infrastructure, IT Monitoring and Management, Marketing Automation, Return on Investment (ROI), Sales Force Automation (SFA), Software Migration, Software Selection, Technology Tools and Methods, Vendor Guru, Finance and Insurance, Information, Manufacturing, Real Estate and Rental and Leasing, Retail Trade
Implementing customer relationship management (CRM) systems can be an expensive endeavor. That?s why you need to find a cost-effective system that?s compatible with your industry. Before purchasing a solution, you should evaluate the size of your business and your needs for industry-appropriate customization. Read this white paper for more insider tips?and the complete guide to choosing the right CRM system for you.
Related to Marketing and Sales: Call Center, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, E-CRM, Marketing Automation, Sales Force Automation (SFA), Vendor Guru
The future of customer service management (CRM) is changing?and SAP?s CRM 5.2 is a big part of the reason. SAP is known for constantly enhancing its products?whether it?s changing its tier architecture or introducing new dimensional components. But its latest in CRM technology provides many new features and functionalities, and introduces some of the latest trends. If you want to know more about SAP CRM 5.2, here it is.
Related to Marketing and Sales: Application Service Provider, Business Intelligence (BI), Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Database Management System (DBMS), Help Desk or Support Services (Software), IT Infrastructure, Marketing Automation, Networking, Operating System, Outsourcing, Sales Force Automation (SFA), Infosys Technologies, Finance and Insurance, Manufacturing, Retail Trade
Software company Terra Technology?s development team often worked remotely, without a centralized development system. Managing documents manually was quickly becoming an unproductive use of the team s time?and increased its chances of making errors. Since using ProjectLocker?s document management system, Terra Technology has saved valuable time and money, and can now focus on its core competency?supply chain software.
Related to Marketing and Sales: Asset Management, Build Management, Business Intelligence (BI), Communications, Infrastructure, and Transportation Planning, Customer Relationship Management (CRM), Customer Service and Support, Data Center Equipment, Data Management and Analysis, Database Management System (DBMS), Development, Documentation, Electronic Distribution and Storage, Enterprise Resource Planning (ERP), File Management, IT Asset Management (ITAM), IT Infrastructure, Localization, Marketing Automation, Networking, Operating System, Outsourcing, Sales Force Automation (SFA), Technology Tools and Methods, ProjectLocker, Manufacturing, Retail Trade
For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a fully customizable and affordable CRM system.
Related to Marketing and Sales: Application Server, Application Service Provider, Communications, Infrastructure, and Transportation Planning, Customer Relationship Management (CRM), Customer Service and Support, Development, Field Sales, IT Infrastructure, Marketing Automation, Mobile Computing, Operating System, Sales Force Automation (SFA), Software Selection, Technology Tools and Methods, Centerbase, Finance and Insurance, Information, Retail Trade
?It?s like looking for a needle in a haystack!? That saying and Internet site searches go together like ham and eggs. To help maximize search effectiveness, many online retailers are now establishing competitive advantages through site search analytics. By manufacturing and analyzing search content, they?re improving the relevancy of search results, thus closing the gap between searching and finding?and buying.
Related to Marketing and Sales: Ad Serving, Business-to-Consumer Web Sales, Development, E-commerce, Electronic Catalog Management, Electronic Marketplace, Marketing Automation, Needs Analysis, On-line Auction, Sales Force Automation (SFA), Shopping Cart and Point of Sale (POS), Web Application Development, Web Authoring, Web Browser, Web Site Design, ByteManagers, Finance and Insurance, Manufacturing, Retail Trade
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable services organization will ever have to make. It?s a decision that can clearly impact your company?s bottom line, so it?s crucial that you get all the facts?up front. When talking with PSA vendors, knowing what questions to ask in order to make an informed selection is vital. Read here to find out why.
Related to Marketing and Sales: Accounting and Financial Management, Accounts Receivable (A/R), Application Service Provider, Consulting and Services, Customer Service and Support, Marketing Automation, Project Management, Sales Force Automation (SFA), Service Scheduling, QuickArrow, Finance and Insurance, Manufacturing, Retail Trade
While most organizations have some integrated sales and marketing (ISM) elements in place, few have adopted a comprehensive approach. To achieve this, they must identify an ideal goal, establish a supply chain strategy, and then work methodically toward that objective. While the appropriate path to achieve ISM differs from company to company, there are a few key steps that can help simplify the process.
Related to Marketing and Sales: Advertising Solutions, Channel Management, Contact Management (CM), Customer Service and Support, Enterprise Marketing Management (EMM)/Marketing Resource Management (MRM), Marketing Automation, Personalized Marketing, Sales Force Automation (SFA), Telemarketing, SAP, Finance and Insurance, Manufacturing, Retail Trade
The world of business is constantly evolving, often making it difficult for midsize businesses to keep track of their leads and contacts. While larger companies have benefited from increased efficiency with sales automation (SA) and customer relationship management (CRM) solutions, midsized enterprises haven?t been as fortunate?until now. Learn about their challenges and discover how SA and CRM software have helped.
Related to Marketing and Sales: Channel Management, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Marketing Automation, Sales Force Automation (SFA), Soffront Software, Finance and Insurance, Manufacturing, Retail Trade
When buying customer relationship management (CRM) software, it s important to know what functionalities are offered in the wide range of solutions available. But just as important is your need to define your company's requirements in sales force management, marketing management, customer support, and analytics. Find out how to match vendor offerings with your needs with this concise guide to CRM essentials.
Related to Marketing and Sales: Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Decision Making, Enterprise Resource Planning (ERP), Marketing Automation, Sales Force Automation (SFA), Software Selection, Vendor Guru
 
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