Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.
Related to Mysap CRM: Customer Relationship Management (CRM), E-commerce, Field Sales, Field Service Management, Marketing Automation, SAP, Internet Publishing and Broadcasting
Capstone Turbine Corporation, an energy innovator, needed to implement management, business model, and strategy changes. It also needed to improve product reliability, modularize configurations, and provide visibility. By using SAP products, such as SAP BI, SAP EP, and SAP Best Practices, it realized performance measures for key business activities, and improved sales and inventory management.
Related to Mysap CRM: Business Intelligence (BI), Customer Relationship Management (CRM), Inventory Management, SAP
Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.
Related to Mysap CRM: Customer Relationship Management (CRM), Order Management, SAP, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
Southern Pump & Tank Company (SPACTO), is a value-added distributor specializing in liquid handling equipment for the petroleum and industrial marketplaces. By using SAP Service Management to track equipment at its customers sites, receive incoming service calls, dispatch work, and track labor and materials, SPACTO was able to lower inventory by 28 percent, and reduce slow and non-moving items by 70 percent.
Related to Mysap CRM: Customer Service and Support, Inventory Management, Supply Chain Management (SCM), SAP, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of optimization is fast being recognized as having the capability to help businesses grow margins significantly. In fact, studies have shown that it can add a 15 to 50 percent incremental margin to the bottom line.
Related to Mysap CRM: Profit Optimization, Supply Chain Management (SCM), Supply Chain Optimization, SAP, Manufacturing
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper?which includes a handy table of evaluation criteria?to find out how to select the right hosted CRM software for you.
Related to Mysap CRM: Customer Relationship Management (CRM), NetSuite
New product development and introduction (NPDI) is probably the most important process for many companies, but also one of the least understood. While NPDI is responsible for revenues, few companies assign an owner for the whole process. Instead, it is usually driven through a series of functional ?silos,? causing delay?and the loss of the original market requirements.
Related to Mysap CRM: Product Development and Portfolio Management (PPM), Resource Management (Scheduling and Planning), SAP, Manufacturing