Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that first jolt? Discover five tips for making sure your CRM choice continues to deliver return on investment (ROI).
Related to On-Demand CRM: Customer Relationship Management (CRM), Return on Investment (ROI), Oracle
It?s no secret that winning and retaining customers is the key to growth and success. But that?s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.
Related to On-Demand CRM: Best Practices, Customer Relationship Management (CRM), Decision Making, Management Practices, Software Selection, Salesforce
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that?ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).
Related to On-Demand CRM: Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, IT Monitoring and Management, Return on Investment (ROI), Sales Force Automation (SFA), Total Cost Analysis (TCO), InsideCRM, Finance and Insurance, Information, Retail Trade
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.
Related to On-Demand CRM: Customer Relationship Management (CRM), Small Business Accounting, Salesboom Inc., Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
For years, organizations have had to settle for inadequate approaches to front-office to back-office integration. However, with Scribe?s component architecture, when a new version of Dynamics GP or Salesforce comes out, you can plug in a new version of the Scribe Adapter for the upgraded application, and your existing Dynamics GP to Salesforce Template will experience little or no disruption.
Related to On-Demand CRM: Application Interoperability Technology, Enterprise Application Integration (EAI), Middleware, Scribe Software
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you?ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?
Related to On-Demand CRM: Customer Relationship Management (CRM), Decision Making, Needs Analysis, Software Selection, Oncontact Software, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that could handle the company?s 15 million yearly transactions, Global Refund turned to TEC. Learn how TEC helped Global Refund turn its long-list of 40 vendors into a short-list of four, and shave two months off the selection process.
Related to On-Demand CRM: Accounting and Financial Management, Contact Management (CM), Customer Relationship Management (CRM), Decision Making, E-CRM, Mobile Computing, Practices and Business Issues, Software Selection, Technology Evaluation Centers, Finance and Insurance
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper?which includes a handy table of evaluation criteria?to find out how to select the right hosted CRM software for you.
Related to On-Demand CRM: Customer Relationship Management (CRM), NetSuite
Increased competition, lower margins, and more customer demands mean that distributors have to provide better product availability and more services with fewer profit dollars. To accomplish this, estimates of future use of stocked items must be as accurate as possible. Discover how analyzing weighted averages, trend factors, and other formulas can help you accurately anticipate?and manage?future demand for your products.
Related to On-Demand CRM: Advanced Planning and Scheduling (APS), Demand Management, Enterprise Resource Planning (ERP), Forcasting and Planning, Forecasting, Inventory Analysis and Planning, Inventory Management, Supply Chain Management (SCM), Microsoft
For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.
Related to On-Demand CRM: Application Service Provider, Hosting Services, IT Infrastructure, Outsourcing, Practices and Business Issues, Software as a Service (SaaS), Focus Research
For years, Sage MAS 90 ERP served Metrolina Greenhouses well as its accounting and distribution solution. But continued growth and expansion led it to seek a comprehensive warehouse management solution (WMS), to incorporate materials requirement planning (MRP) procedures and radio frequency identification (RFID) for better planning and control. Metrolina discovered Sage MAS 500 had the MRP software it needed. Learn more.
Related to On-Demand CRM: Material Requirements Planning (MRP), Production Planning, Radio Frequency Identification (RFID) Tracking, Tracking, Warehouse Management System (WMS), Sage
In today?s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople?s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market. (White paper sponsored by Maximizer)
Related to On-Demand CRM: Customer Relationship Management (CRM), Customer Service and Support, E-commerce, E-CRM, Field Sales, Field Service Management, Mobile Commerce, Sales Force Automation (SFA), Sales Management, Technology Evaluation Centers, Industry Independent
For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more revenue while optimizing marketing investments, successful business-to-business (B2B) companies have focused on four critical pillars needed to optimize the lead-to-sale process.
Related to On-Demand CRM: Campaign Management, Channel Management, Lead Distribution Management, Marketing Automation, Vtrenz Inc.
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.
Related to On-Demand CRM: Manufacturing Management, SoftBrands, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.
Related to On-Demand CRM: Accounting and Financial Management, Groupe Conseil LVMB Inc, Professional, Scientific, and Technical Services, Transportation and Warehousing, Warehousing and Storage