If youre not already using a service and maintenance application, you may be at a critical juncture in your business, when your manual system will no longer support the pace of business. Or you may already have some software support, but youre finding that it no longer fits the size, quantity, or complexity of your current activities.
Related to Service and Maintenance: Asset Management, Computerized Maintenance Management System (CMMS), Sage
Small to medium businesses (SMBs) often face the same challenges as large businesses?just on a smaller scale. One such challenge is finding a business solution that manages expansion and addresses complex reporting and compliance issues. Many SMBs are now adopting enterprise performance management (EPM) solutions?complete with tools to help them meet the current and future needs of their growing business.
Related to Service and Maintenance: Accounting and Financial Management, Best Practices, Business Intelligence (BI), Business Performance Management (BPM), Business Process Management, Communications, Infrastructure, and Transportation Planning, Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Database Management System (DBMS), Enterprise Performance Management (EPM)/Balanced Scorecard, Enterprise Resource Planning (ERP), IT Solutions Architecture, Management Practices, Marketing Automation, Office Application and Automation, Project Portfolio Management (PPM), Software Selection, Statistical Data Analysis, Supply Chain Management (SCM), Systems Integration, Technology Tools and Methods, Oracle | Hyperion, Administrative and Support and Waste Management and Remediation Services, Finance and Insurance, Health Care and Social Assistance, Manufacturing, Professional, Scientific, and Technical Services, Public Administration, Retail Trade
As manufacturers outsource work that takes place before the sale, they often derive more of their revenue from after-sale service and maintenance fees.
Related to Service and Maintenance: Enterprise Resource Planning (ERP), Outsourcing, Product Lifecycle Management (PLM), Regulatory and Compliance, Service Oriented Architecture (SOA), Supply Chain Management (SCM), IFS, Merchant Wholesalers, Durable Goods
Buy and maintain or license-based - This model requires the enterprise to purchase and install the PBX system at its site, then pay an annual fee for service and maintenance of software and hardware.
Related to Service and Maintenance: Automatic Call Distribution (ACD), Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Telephony, Focus Research