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With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed?and within the first month of going live, saw a 300-percent return on investment. Learn more.
Related to Support: Business-to-Consumer Web Sales, Distribution and Warehousing, E-commerce, Electronic Bill Presentment and Payment (EBPP), Electronic Catalog Management, Inventory Analysis and Planning, Inventory Management, Everest Software Inc.
With eBestMatch and "what-if" analysis, you get the figures you need to support your case." Gibson Plus TEC Equals Successful Project Outcome Kerry Rampelli wholeheartedly supports Scambilis view.
Related to Support: Decision Making, Decision Support System (DSS), Enterprise Resource Planning (ERP), Software Selection, Technology Evaluation Centers, Educational Services, Public Administration
To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.
Related to Support: Call Center, Collaboration and Groupware, Consulting and Services, Content Distribution, Content Integration, Content Management, Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Development, Electronic Distribution and Storage, Help Desk and Call Management, IT Infrastructure, IT Monitoring and Management, Marketing Automation, Networking, Operating System, Consona, Information, Manufacturing, Retail Trade
This migration will reduce your customizations, streamline business processes and provide the ongoing support and services you need to keep your QAD systems current and running at optimal levels. The managed application services bundled with QAD On Demand access a global pool of experienced professionals with a focus on responsiveness and lexibility.
Related to Support: Application Lifecycle Management, Business Intelligence (BI), Data Management and Analysis, Data Warehousing, Discrete Manufacturing, Enterprise Resource Planning (ERP), Manufacturing Management, Outsourcing, Process Manufacturing, Product Information Management (PIM), QAD, Manufacturing, Transportation and Warehousing, Wholesale Trade
" Carl Sweetland CIO, Kelly-Moore Paints About TEC: Technology Evaluation Centers is a provider of research and decision support technology designed to help businesses evaluate and select the software solutions that best it their particular needs.
Related to Support: Decision Making, Enterprise Resource Planning (ERP), Practices and Business Issues, Technology Evaluation Centers
"They also supported a majority of our platform needs: multi-platform Java, C/C++ on Windows, Linux and Unix, and C#".
Related to Support: Accounting and Financial Management, IT Asset Management (ITAM), License Management, Licensing Management, Risk Management, Agilis Software, Finance and Insurance
We didnt have to call Epicor support team frequently to help us fix issues, it ran well and we had a lot of confidence in the product.
Related to Support: Customer Relationship Management (CRM), Epicor
Performance support wont teach you how to drive, but it will help you get to where you want to go.
Related to Support: Call Center, Contact Management (CM), Customer Relationship Management (CRM), Panviva
So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.
Related to Support: Call Center, Communications, Infrastructure, and Transportation Planning, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Electronic Distribution and Storage, IT Infrastructure, IT Monitoring and Management, Marketing Automation, Middleware, Mobile Computing, Networking, Supply Chain Management (SCM), Systems Integration, Web Authoring, Consona, Finance and Insurance, Information, Manufacturing, Retail Trade
By integrating your customer support, defect tracking development, and knowledge management systems, your business will benefit from improved customer satisfaction and retention, as well as increased staff productivity.
Related to Support: Channel Management, Contact Management (CM), Customer Service and Support, E-CRM, Help Desk and Call Management, Knowledge Base Management, Marketing Automation, Partnership Management, Sales Force Automation (SFA), Workflow Management, Soffront Software, Finance and Insurance, Information, Manufacturing
A software migration can cause pain over many months in at least three crucial areas, though it will provide long-term benefit. But with a migration assurance program, you can completely avoid major pain. Find out how a rollover to Office 2007 and Vista can impact the productivity of your users, your IT staff, and your business. And learn about the steps you can take to minimize or avoid a decrease in productivity.
Related to Support: Consulting and Services, Help Desk or Support Services (Hardware), Help Desk or Support Services (Software), IT Infrastructure, Software Configuration Management (SCM), Software Migration, Training and Development, PC Helps Support
The technologies are designed to support multiple types of OSs on a single server and are characterized by technology that virtualizes hardware resources in order to manage and dedicate them to Virtual Machines on the server. Para-Virtualization Para-virtualization is similar to hardware emulation because in concept it is designed to support multiple OSs on a single server.
Related to Support: Application Server, Emulation and Virtualization, Server, SWsoft
In addition to federal, state, and local tax table updates, the software should also support supplemental tax tables, pretax deductions, EFTPS (Electronic Federal Tax Payment System) support, and electronic media reporting for all states.
Related to Support: Decision Making, Human Resources, Payroll, Software Selection, Sage, Computer Systems Design and Related Services, Food Services and Drinking Places, Hospitals, Merchant Wholesalers, Nondurable Goods, Motion Picture and Sound Recording Industries, Paper Manufacturing, Petroleum and Coal Products Manufacturing, Primary Metal Manufacturing, Printing and Related Support Activities, Rental and Leasing Services, Social Assistance, Transit and Ground Passenger Transportation, Truck Transportation, Warehousing and Storage
While we believe in the necessity of knowing whether a product supports a base of common functionality, it very helpful to understand how a product really differs from the crowd. The bars in this FI chart represent neither the quality of the product nor an absolute quantity of supported functionality.
Related to Support: Business Intelligence (BI), Click-Stream Analysis and Reporting (Web/E-commerce), Data Management and Analysis, Technology Evaluation Centers, Industry Independent
Best practices for achieving value from SalesLogix include leveraging integration and customization; moving beyond sales to support, service, and marketing; and thinking strategically about training. The Situation Sage SalesLogix provides sales, marketing, and customer service and support automation for mid-market and enterprise customers.
Related to Support: Best Practices, Customer Relationship Management (CRM), Customer Service and Support, Marketing Automation, Sales Force Automation (SFA), Software Asset Management, Software Configuration Management (SCM), Software Selection, Strategy, Sage
 
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