The survey respondents were asked a series of questions, and their responses are detailed in this enlightening report.
Related to Survey Respondents: Credant Technologies
But many survey respondents did not link automated processes to reductions in the specific risks of fraud, restatements and errors.
Related to Survey Respondents: Accounting and Financial Management, Business Process Management, Compliance Management, Risk Management, SAP
When it comes to software purchases, most of the survey respondents try to extend process flexibility with the help of BPM software.
Related to Survey Respondents: Business Process Management, Change Management, Decision Making, Executive Views, Return on Investment (ROI), Software Selection, SAP
While many companies have succeeded in establishing operational excellence as a guiding force in parts of their organisations, close to one-third of survey respondents cited inadequate linkages among internal departmental systems as a principal hurdle.
Related to Survey Respondents: Best Practices, Management Practices, Operations Planning, Strategy, SAP
Future Outlook More than 60% of survey respondents plan to improve their profitability reporting by making technology investments over the next two years.
Related to Survey Respondents: Business Intelligence (BI), Data Management and Analysis, Decision Making, Management Practices, Practices and Business Issues, Strategy, SAP
But less than two-thirds of Americas survey respondents said that their companies are taking an enterprise- wide approach to evaluating and improving business processes, compared with almost 80% in Asia-Pacific.
Related to Survey Respondents: Business Activity Monitoring (BAM), Customer Relationship Management (CRM), Customer Service and Support, Enterprise Marketing Management (EMM)/Marketing Resource Management (MRM), Management Practices, Strategy, SAP
When asked to reflect on the lessons learned from past business relationships, twothirds of survey respondents say that in future they will place greater emphasis on developing personal relationships and setting expectations with business partners.
Related to Survey Respondents: Business Process Collaboration, Collaborative Planning and Scheduling (CPS), Collaborative Work, Knowledge Management and Collaboration, Partnership Management, Practices and Business Issues, Production and Supply Planning, Project and Process Management, Supplier Relationship Management (SRM), Supply Chain Management (SCM), SAP
About one-half of all survey respondents whose CRM initiatives are successful agree that getting a complete, 360-degree view of the customer is important, compared with only 21% for the less successful group.
Related to Survey Respondents: Customer Relationship Management (CRM), Customer Service and Support, Marketing Automation, ROI and Success Measurement, Sales Force Automation (SFA), Strategy, SAP
Responding executives completed an online survey that included questions designed to determine the following: The pressures and subsequent strategies driving the focus of resources on change management The organizational approaches and level of process standardization in their change management process The business capabilities that they have put in place, including technology used to support change management The ability for these companies to meet the product development targets that
Related to Survey Respondents: Change Management, Product Development and Portfolio Management (PPM), Product Lifecycle Management (PLM), PTC
Of the survey respondents, the average stated number of jurisdictions for which they filed returns was 74.
Related to Survey Respondents: Accounting and Financial Management, Tax Compliance, Tax Preparation and Reporting, Sabrix
Note: Not all survey respondents were able to supply such detail.
Related to Survey Respondents: Enterprise Resource Planning (ERP), Return on Investment (ROI), Supplier Relationship Management (SRM), Supply Chain Management (SCM), Technology Tools and Methods, Time and Expense Reporting, SAP
Our thanks are due to the survey respondents for their time and insight.
Related to Survey Respondents: Regulatory and Compliance, Risk Management, SAP
Appendix A shows the demographics of survey respondents, which were bro- ken out evenly across the major process industry categories. Cost Challenges Coming from All Sides Supply chains face sundry cost pressures today. Fifty percent of survey respondents say that manufacturing costs have been paramount in driving up supply chain costs.
Related to Survey Respondents: Enterprise Resource Planning (ERP), Process Manufacturing, Supply Chain Management (SCM), SAP, Beverage and Tobacco Product Manufacturing, Chemical Manufacturing, Manufacturing, Paper Manufacturing, Petroleum and Coal Products Manufacturing
For instance, 41 percent of survey respondents say a lack of skills and training have prevented or stopped broader SOA implementations.
Related to Survey Respondents: Data Management and Analysis, IT Infrastructure, IT Monitoring and Management, Service Oriented Architecture (SOA), SAP
Little wonder that survey respondents indicate their country head offices abroad usually share the same ad hoc decision-making processes—or lack thereof—as corporate HQ.
Related to Survey Respondents: Decision Making, Decision Making Considerations, Executive Views, Practices and Business Issues, Strategy, SAP