Unified Communications

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For those companies that are ready to dive into the world of VoIP, unified communications is the ideal convergence application to get started with.
Related to Unified Communications: Communications Management, Communications, Infrastructure, and Transportation Planning, IP Telephony/Voice over IP (VoIP), Network Management, Practices and Business Issues, Telephony, Wireless Application Protocol (WAP), AVST, Telecommunications
name = TEC_WP; Unified Communications: A Major Breakthrough That Challenges Today Wans by Streamcore --> Email this to a friend View More Related Papers Receive White Paper Updates White Paper Description Companies implement unified communications (UC) to boost employee productivity.
Related to Unified Communications: IT Infrastructure, IT Monitoring and Management, LAN and WAN, Networking, Streamcore
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn?t make it easy to figure out the ROI?because the benefits of IP private branch exchange (PBX) aren?t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.
Related to Unified Communications: Communications Carrier, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), IT Infrastructure, Telecommunications Expense Management, Telephony, Wireless Application Protocol (WAP), Focus Research
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.
Related to Unified Communications: Automatic Call Distribution (ACD), Business-to-Business Web Sales, Business-to-Consumer Web Sales, Communications Management, Communications, Infrastructure, and Transportation Planning, E-commerce, Interactive Voice Response System (IVR), Internet Access, Internet Monitoring, IP Telephony/Voice over IP (VoIP), IT Asset Management (ITAM), IT Infrastructure, IT Monitoring and Management, Mobile Commerce, Mobile Computing, Mobile Security, Network Protocol, Remote Access, Remote Administration, Security, Telecommunications Expense Management, Telephony, Tracking, Wireless Application Protocol (WAP), PROGNOSIS, Finance and Insurance, Information, Professional, Scientific, and Technical Services, Retail Trade
For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.
Related to Unified Communications: Application Service Provider, Hosting Services, IT Infrastructure, Outsourcing, Practices and Business Issues, Software as a Service (SaaS), Focus Research
Users can choose and customize more than 400 features, maximizing their productivity through powerful desktop applications, including unified communications, converged conferencing, contact center and softphone.
Related to Unified Communications: IP Telephony/Voice over IP (VoIP), Telephony, VPN, Extranet, and Intranet, ShoreTel, Inc., Accommodation and Food Services, Administrative and Support and Waste Management and Remediation Services, Agriculture, Forestry, Fishing, and Hunting, Arts, Entertainment, and Recreation, Construction, Educational Services, Finance and Insurance, Health Care and Social Assistance, Information, Management of Companies and Enterprises, Manufacturing, Mining, Other Services (except Public Administration), Professional, Scientific, and Technical Services, Public Administration, Real Estate and Rental and Leasing, Retail Trade, Transportation and Warehousing, Utilities, Wholesale Trade
Today, however, the growing awareness of unified communications applications things such as Web chat, presence and conferencing is driving more businesses to evaluate a hosted option.
Related to Unified Communications: Automatic Call Distribution (ACD), Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Telephony, Focus Research
The important factor to recognize for any business that is looking to experience substantial growth is the comment about unified communications.
Related to Unified Communications: Decision Making, Interactive Voice Response System (IVR), IP Telephony/Voice over IP (VoIP), Software Selection, Telephony, VoIP-News
The result is a suite of feature-rich, easy-to-implement voice services that can easily be integrated with both IT applications and a unified communications plan.
Related to Unified Communications: Decision Making, IP Telephony/Voice over IP (VoIP), IT Infrastructure, Needs Analysis, Technology Tools and Methods, Telephony, Wireless Application Protocol (WAP), VoIP-News, Internet Service Providers, Web Search Portals, and Data Processing Services, Telecommunications
Business management solution users spend most of their time ?heads down? in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be ?process-centric? and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.
Related to Unified Communications: Office Productivity Suite, Microsoft, Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
(NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems.
Related to Unified Communications: IP Telephony/Voice over IP (VoIP), Telephony, ShoreTel, Inc., Information, Professional, Scientific, and Technical Services
Managing a newly deployed voice over Internet protocol (VoIP) integration project is not as easy as some IT managers believe it to be. Delivering voice traffic over the IP network is time-consuming, and requires the right tools and a proper budget. To fully understand the costs associated with IP telephony implementation, businesses must first conduct a thorough evaluation of their management options?prior to deployment.
Related to Unified Communications: Automatic Call Distribution (ACD), Business Intelligence (BI), IP Telephony/Voice over IP (VoIP), Network Management, ROI Tool, Telephony, Wireless Application Protocol (WAP), PROGNOSIS, Finance and Insurance, Information, Manufacturing
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.
Related to Unified Communications: Call Center, Contact Management (CM), Customer Relationship Management (CRM), Customer Service and Support, Help Desk and Call Management, Zeacom
In today?s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.
Related to Unified Communications: Communications Carrier, Customer Needs/Requirements Management (CNM), Customer Service and Support, Service Oriented Architecture (SOA), Telecommunications Expense Management, Telephony, Access Commerce
Business networks have come to the fore in the past decade, as the power of customers and consumers has increased relative to the manufacturers and retailers that serve them. These networks enable these companies to deliver faster innovation to customers at lower costs by sharing investment, assets, and ideas. Find out how information technology and communication (ITC) systems can help you unlock new market opportunities.
Related to Unified Communications: Communications Management, Customer Relationship Management (CRM), IT Asset Management (ITAM), Networking, Partnership Management, Supplier Relationship Management (SRM), SAP, Information
 
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