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Technology White Papers & Case Studies for the Enterprise Market
 Executive White Papers & Case Studies Newsletter January 17, 2009    Vol. 1, No. 597 
TOP WHITE PAPERS & CASE STUDIES THIS WEEK
  It's About Process (or The Ability to Be Responsive)
Technology Evaluation Centers
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.
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Sales 2.0: Faster Sales in a Sluggish Economy
Genius.com
The Internet offers a wealth of information for buyers who can window-shop from their desks. Power has shifted to buyers, who no longer need to rely on salespeople for information. But sales managers can use Sales 2.0 to tap into these new buying habits to instantly interact with prospects and provide personalized service. Find out how Sales 2.0 can help you instantly view and serve prospects entering your online store.
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Measuring Success: Nine Sales Metrics Strategies for Customer Relationship Management Systems
Vendor Guru (Links to vendor site)
Customer relationship management (CRM) systems are becoming the centerpieces of broader customer—centric strategies to manage and coordinate information flow throughout a company. Users are increasingly using CRM to manage all phases of the business process, including sales force management. Discover nine strategies for using CRM software so you can make better use of sales metrics-for better sales management.
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How Enterprising Distributors Are Succeeding with Infor
Infor (Case study)
When it comes to the business challenges of the distribution industry, one solution does not fit all. Packaged with smart functionality to address key business issues, Infor's products have successfully fulfilled the needs of distributors worldwide. Learn how its enterprise relationship planning (ERP) and supply chain management (SCM) solutions have helped companies improve market position, streamline business processes, and more.
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But, I Thought the ERP System Was Going to Help Us with That!
Knoa Software
Here's an all-too typical scenario. Management at a multinational company decides to implement a standardized enterprise resource planning (ERP) solution. Everyone expects to cut costs and improve core end-to-end processes. But 13 months later, vital key performance indicators (KPIs) don't improve as planned. Discover how a company focused on user performance to bring its ERP reality back into alignment with its vision.
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Sales Enablement: User Acceptance Means More Sales
Sage
Productive salespeople can make the difference between your company's success or its ultimate failure. A new approach to sales productivity is emerging, and it focuses on the productive interaction between salespeople and customers. This sales enablement concept helps meet the needs of not only management, but also the frontline users—and it's the key to winning, retaining, and satisfying your customers.
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MOST POPULAR
  8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
Salesforce

Enterprise IP PBX Buyer's Guide: Features and Services That Matter
VoIP-News

The ERP Essentials: Under the Covers of a Process-oriented ERP Solution
CDC Software

more...  

Our Directory of White Papers & Case Studies

 

 
Accounting and Financial ManagementAsset ManagementConsulting and ServicesCustomer Relationship Management (CRM) Data Management and AnalysisDevelopmentE-commerceElectronic Distribution and StorageEnterprise Resource Planning (ERP)Government and LegalHealth InformaticsHuman ResourcesIT InfrastructureIT Monitoring and ManagementKnowledge Management and CollaborationLearning and EducationOffice Application and AutomationProduct Lifecycle Management (PLM)Project and Process ManagementSupply Chain Management (SCM)
 

Our Knowledge Bases

 

 
Accounting Systems • Business Intelligence (BI) and Business Performance Management (BPM) • Business Process Management (BPM) • Content Management • Customer Relationship Management (CRM)  • Enterprise Asset Management (CMMS/EAM) • Enterprise Financial Systems  • Enterprise Resource Planning (ERP) • Human Resources Management Systems (HRMS) • Information Security  • Learning Management • Linux, Open Source, and IT Services • Outsourcing • Product Lifecycle Management (PLM) • Project Portfolio Management (PPM) • Radio Frequency Identification (RFID) • Retail Systems  • Software Testing • Supply Chain Management (SCM)


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