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September 20, 2012 Vol. 5, No. 101
Future Tech: Where Will Telephony Be in Two Years?
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Best Phone Systems for a Successful Call Center
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Rethinking Customer Service: The Call Center as Corporate Information Hub
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MORE WHITE PAPERS
Rising to the Challenge: Productivity in Accounting and Finance Organizations
During these challenging times companies need to do more with less. This need extends throughout the organization-and companies' accounting and finance organizations are rising to the challenge. Know the most critical challenges faced by the CFO organization of companies in improving staff productivity and effectiveness of their operations according to research conducted by the Institute of Management Accountants (IMA).
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An ERP Guide to Driving Efficiency
Improving business efficiency is a perennial concern for any company. While many companies employ siloed applications and manual business processes to improve efficiency, "best-in-class" companies are more likely to exploit enterprise resource planning (ERP) technology to improve their operational efficiency to reduce costs and enhance profitability, and make more resources available for strategic planning. Find out how.
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The Best-of-class Financial Systems Strategy: An Alternative to ERP Platforms
This white paper features insight about the issues facing companies that need an adaptable financial system but not necessarily a full-blown enterprise resource planning (ERP) solution. Also featured in this white paper: suggestions for identifying financial system functionality that will support your organization's changing processes, and a descriptive checklist for soliciting such information.
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