Executive IT White Papers & Case Studies
   Web version
   May 10, 2012        Vol. 5, No. 54 
  How to Sell Management on a New IP-Based Phone System
An Internet protocol (IP) phone system transforms your phone system into a next-generation communications hub, complete with technologies that let your organization improve customer service and cut costs. An IP-based phone system piggybacks on your IP-network, connecting to the public-switched telephone network (PSTN) via your Internet connection. Use this checklist to sell management on a new IP-based phone system.
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Pragmatist's Guide: Building a Business Case for a Formula-based ERP
CDC Software
If you're a process manufacturer taking a close look at the option of acquiring an enterprise resource planning (ERP) solution, you may be finding that you're faced with a bewildering array of options, technologies, and applications. What should you look for, and which business issues do you need to address to position your acquisition-and implementation-for maximum success? Download this report to find out.
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Better Business Outcomes with Business Analytics
Learn why analytics-driven organizations outperform their peers.
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How to Sell Management on a New CRM Solution
CRM solutions can help small and midsize companies manage the myriad ways they interact with customers-from marketing to new and potential customers to improving their customer support. These solutions integrate new social and collaboration tools, making it easier to connect with customers, and are available via the cloud, making CRM more affordable for smaller companies. Know all the reasons you need a CRM solution.
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Taking Control: Improved Inventory Visibility Leads to Lean Success
Plex Systems
While inventory reduction is a worthy goal for manufacturers, with less "cushion" mistakes and surprises can be costly. When looking at inventory levels and how to reduce them, it is important to understand the role that inventory plays in the dynamics of plant operations. This paper focuses on inventory inside the plant-from receipt of parts and materials to shipment of finished products-to help you safely reduce your inventory.
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Inside the Midmarket: A 2011 Perspective-IBM Worldwide Study
In our increasingly intelligent, instrumented, and interconnected world, midsize businesses are finding new ways to use information and technology to be smarter about how they work, where they invest, and the way they interact with their customers. Download this report to learn how they're doing it.
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  Forget Everything You Think You Know about ERP (Because That's All About to Change)

Achieving Efficient Governance, Risk, and Compliance (GRC) through Process and Automation

Pragmatist's Guide: Building a Business Case for a Formula-based ERP
CDC Software

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