10 Errors to Avoid When Commissioning a Data Center

Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning agent, and others. Managed properly, commissioning can deliver an unbiased evaluation of whether a new data center will succeed or not. Managed poorly, it can lead to problematic data center performance issues. Learn 10 common data center commissioning mistakes, and find out how to avoid them.

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Can You Really Support Business Continuity Requirements? Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center

Enterprises and service providers are challenged to ensure they have enough compute capacity in their virtualized data centers to support business continuity requirements, while not overprovisioning infrastructure capacity. Learn about the challenges introduced by affinity rules and how to manage them, and how “what-if” hypotheticals can help you plan for, or avoid, future capacity scenarios.  Read More

Top 10 Reasons Enterprises Choose Veeam

This document from Veeam Software looks at decisions that need to be made in today’s modern data center and the potential of Veeam’s products to factor into these decisions. Key points to consider include recovery time and point objectives, and expense efficiency for data protection. Read More

Hosted Contact Center Solutions Comparison Guide

Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center. Read More

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Call Center Buyer’s Guide

A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy. Read More

Building the Small Contact Center

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