10 Key Steps to Effective HR Succession Planning

Two forces are driving organizations to consider succession planning as a component of overall strategy: the aging workforce and a shortfall in labor skills. Both factors will only become more pressing as time goes on. That’s why succession planning requires a long-term strategic commitment rather than a short-term (and sometimes panic-driven) effort to fill vacancies as they occur.

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10 Pains Wreaking Havoc on Your HR Department

The human resources (HR) department historically was siloed, functioning independently of other business units and acting as corporate watchdog. Today, companies recognize that human capital is their greatest asset, and HR connects people and cultivates the environment in which they thrive.

A range of applications have come onto the market in recent years designed to help HR professionals. They increase efficiency by cutting back on administrative tasks, in theory freeing up time for HR... Read More

Migrating Legacy End of Life IVR

Interactive voice response (IVR) systems bridge communication between enterprises and customers. When that bridge becomes outdated or nears its end-of-life, steps need to be taken and factors need to be considered to successfully update that crucial IVR system.

In order to make the best possible investment choice when considering a new cloud IVR provider, some key questions need to be asked. Is the IVR solution flexible? Does it support multi-channel customer interaction?

These... Read More

The Smarter CHRO: Key Trends and Recommendations to Help Leaders of HR Become More Strategic

  • Source: IBM
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The human resources (HR) function is evolving rapidly. Whether we call it strategic, integrated, or optimized, there is a growing recognition that the contribution of HR to organizational success is becoming more significant. Through research and discussion with many heads of HR, three key trends that impact HR leaders have been identified: overwhelming change, the smart revolution, and the customer-activated enterprise. This white paper also offers a series of recommendations to help ensure that... Read More

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Solve the Succession Crisis by Growing “Inside-outside” Leaders

Strong evidence supports the notion that a well-groomed insider is a key to sustained company performance. In an analysis of 1,800 successions, company performance was significantly better when insiders succeeded to the job of chief executive officer (CEO). Learn why CEO choice matters—and how you can work toward better corporate succession planning by choosing a high-potential executive from within your company. Read More

Best Practices: How to Engage Business Leaders in Succession

Effective succession management requires ownership by line-of-business leaders. Learn how HR can engage leaders to use the talent review process to identify, develop, and advance talent for tomorrow’s needs, preparing the organization to navigate the expected as well as the unexpected.  Read More

5 Tips to Effective Succession Planning

Succession planning systems manage business risk and ensure leadership and critical role continuity across all levels of an organization. This field guide will explore five critical steps to ensure that you get the most out of your succession planning investments. Read More
 
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