3 Signs: Is Your Product Configurator Still Relevant to Your Customers Needs?

Stiff competition, declining profit margins, and changing consumer requirements have made mass customization necessary. But time-strapped customers don’t tolerate long sales cycles or unnecessary complexity. A self-service product configurator is one way to give customers what they want, and in a short period of time. Discover the three signs your product configurator may not be meeting your—or your customers’—needs.

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11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

5 Signs It’s Time to Gain Control of Your Spend

Indirect spend—the cost of goods and services that are not directly incorporated into your product—is a blind spot for most companies. And the more quickly you grow, the faster indirect spend gets out of hand—and the more it affects your company’s bottom line. How do you know when to upgrade your spend management system and gain control of your spend? Here are five signs that the time is now. Read More

Enriching Your Customer Experience with Proactive Customer Communications

Proactive customer communications (PCC) is any outbound communications solution that delivers proactive notifications, alerts, or other messages. Done right, PCC turns often-dreaded telemarketing calls or ignored direct mail into important alerts and updates.

Today, PCC is being used across industries, including financial services, telecom and utilities, travel and hospitality, healthcare, retail, and pharmaceuticals. PCC can help businesses in many industries and of all sizes deliver greater... Read More

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Selling Solutions for Manufacturers: Configurators

Make-to-order and engineer-to-order companies that offer configurable, multi-option, and customizable products are discovering that a well-implemented configurator can add a competitive edge. If deployed properly, a configurator can centralize critical information such as product rules, manufacturing data, and pricing logic—all while making it easier and more efficient to sell products. This white paper examines the functionality that today’s agile companies are looking for in a configurator. It... Read More

5 Signs It’s Time to Gain Control of Your Spend

Indirect spend—the cost of goods and services that are not directly incorporated into your product—is a blind spot for most companies. And the more quickly you grow, the faster indirect spend gets out of hand—and the more it affects your company’s bottom line. How do you know when to upgrade your spend management system and gain control of your spend? Here are five signs that the time is now. Read More

Four Types of Configurators: Which One Is Right for Your Business?

Companies that build configurable, multi-option, and customizable products are finding that a configurator can provide a competitive edge by reducing lead times, automating quotation documentation, increasing workforce efficiency, eliminating errors and rework, and increasing customer satisfaction. This white paper highlights the functionality that companies are looking for in a configurator today, and examines the scope of the four broad categories of configurators on the market.  Read More
 
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