6 Metrics No Executive Should Be Without

In an economic climate characterized by cost-cutting and increased regulatory requirements, organizations face growing demands to reduce employee turnover and cut unnecessary costs across the board. For chief executives and financial business leaders, that means moving away from soft measurements and adopting quantifiable metrics to monitor the overall business. Detailed metrics can help companies more effectively utilize their HR data to make fact-based decisions about their human capital investments. This paper highlights some of the most valuable strategic metrics that BI tools can deliver to CFOs and executives.

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Future Tech: Where Will Telephony Be in Two Years?

Right now, there are two clear trends that will continue to shape business telephony into the next two years: Internet protocol (IP)-based communications and mobility. Download this concise executive brief to get an expert's take on voice over IP (VoIP), IPv6, converged networks, and more. Read More

Usability as an ERP Selection Criteria

  • Source: IFS
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Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

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6 HR Metrics No Executive Should Be Without

In an economic climate characterized by cost-cutting and increased regulatory requirements, HR faces growing demands to communicate the value it creates in ways that CEOs can better appreciate. That means moving away from soft measurements such as “improvements” and adopting quantifiable metrics similar to those executives use to monitor the overall business. Meaningful HR metrics can include things such as recruitment costs, employee retention rates, and employee satisfaction metrics. With such... Read More

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Certain parallels can be drawn between professional services companies and manufacturing plants when it comes to measuring performance in terms of time and resources. But professional services companies don’t manufacture a physical product or manage an inventory, so it can be a challenge to measure how well the business is really doing. Such companies need to rely on metrics to assess their performance.

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The Alignment-focused Organization

  • Source: SAP
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