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7 Ways Service Culture Can Drive Revenue

Source: ServiceMax
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.


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Culture Is a Business Issue
Source: Ernst & Young Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive. Read More...
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