A Guide to Figuring Out Your Rate Sheet

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

The Buyer's Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution

Managing your company's financials is the backbone of your business and is vital to the long-term health of your company. But without the right financials tools to support rapid growth, critical financial processes can become a huge productivity drag. This paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world. Read More

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Digital Dashboard Tip Sheet

This tip sheet lists some of the general principles you should follow when creating an information dashboard for your company. These include sticking to actionable information, providing context for that information, and arranging everything to fit in a one-page display. Read More

A Practical Guide to Web Application Acceleration

When it comes to your Web applications, speed is the only metric that matters. After all, Web apps handle the bulk of your critical operations, from inventory and customer relations, to sales and accounting. They’re essential for interacting with your business partners, and without them there’d be no such thing as e-commerce. Read this guide to find out what you can do to accelerate your Web applications to top speed. Read More

Your Guide to Evaluating Data Protection Solutions

Chances are, if you’re backing up your data, you’re using backup tape as your solution. But advances in data management technologies are making disk-to-disk (D2D) backup a vital component of any sane data protection strategy. In fact, D2D backup provides answers to the challenges threatening traditional tape backup strategies. Find out how to evaluate the different advanced data protection solutions available on the market today. Read More
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