A Sure Bet: Implementing High Availability Internet

Internet access is now mission-critical for many enterprises. Yet the unpredictable nature of Internet bandwidth can put important applications at risk. For converged networks with voice over Internet protocol (VoIP) and data running at the same time, redundancy is a must-have, as IT managers strive to achieve the same levels of reliability phone users have come to expect.

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Six Essential Considerations When Choosing a Field Service Software Solution

  • Source: IFS
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There are numerous CRM, call center, help desk and ERP solutions available that can help companies control and manage their call center and customer support activities more effectively. However, field service requirements are much more complex and diverse than call center and customer support functions. Therefore, it is essential that companies considering software for field service evaluate, select, and deploy software designed specifically for field service. If you're in the process of evaluating... Read More

Beginner's Guide to ERP

For companies considering implementing an enterprise resource planning (ERP) solution, this beginner’s guide describes what to look for, what benefits to expect, pitfalls to avoid, and other issues to consider, and includes a listing of leading vendors in various categories. Read More

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High Availability in Workload Automation

When designing a software system, the possibility of long-term downtime—due to hardware, operating system, or software failure—often gets neglected. For workload automation software, ensuring high availability by having a single point of control for the scheduling and setup of your enterprise workload can be a distinct advantage, ensuring that your software system stays available to its users even when there are hardware or software problems. Beyond system failure and data protection, workload automation... Read More

A Question of Continuity: Maximizing Email Availability for Your Business

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Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises

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