Active Governance: Closed-loop SOA Infrastructure

  • Source: SOA Software
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Corporate governance encompasses the processes and systems by which organizations operate—and it affects every business. To effectively participate in governance processes, businesses should consider closed-loop service oriented architecture (SOA). Although stand-alone applications for governance, management, and security exist, find out why they do not enable the demand and value management that closed-loop SOA offers.

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Usability as an ERP Selection Criteria

  • Source: IFS
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Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

A Business Risk Approach to IT Governance

  • Source: IBM
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As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM. Read More

FinancialForce Supply Chain Management: Manage Your Supply Chain Processes in One Unified App

Built on the Salesforce Platform, FinancialForce SCM helps manage a company’s entire supply chain processes from order to procurement and back to inventory, in a single closed-loop process. This application aims to improve efficiency in acquiring, managing, and selling goods and services, through visibility, automation, and control. This data sheet identifies some supply chain challenges and the functionality FinancialForce SCM offers to address them. Read More

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Improving Agent Productivity with Closed-loop Coaching

Contact center managers are expected to provide high levels of customer satisfaction while increasing revenues and controlling costs. How can you reconcile these seemingly opposing goals? One solution is to implement a performance management process using a technology-enabled closed-loop coaching framework. Find out how they can result in a powerful return on investment for your company and improve agent productivity. Read More

A Manufacturing Imperative: Enterprise SOA

  • Source: SAP
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In the past, full efficiency was almost impossible for most manufacturing sites thanks to lack of integration between plant systems and business systems. But that’s changing now, with the advent of enterprise service-oriented architecture (SOA). SOA allows you to change and improve your processes without expensive IT integration projects. Learn about the business opportunities SOA can create for you. Read More

Get in the Loop with Closed-Loop Diagnostics and Unlock the Door to Profitable Maintenance

US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized failure analysis features that are fully integrated with core business processes. This paper examines how EAM solutions can support closed-loop diagnostics to provide a number of significant benefits. Read More
 
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