Active Governance: Closed-loop SOA Infrastructure

Corporate governance encompasses the processes and systems by which organizations operate—and it affects every business. To effectively participate in governance processes, businesses should consider closed-loop service oriented architecture (SOA). Although stand-alone applications for governance, management, and security exist, find out why they do not enable the demand and value management that closed-loop SOA offers.
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Usability as an ERP Selection Criteria

  • Source: IFS
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Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces. Read More

Linked Enterprise Data: Principles, Uses, and Benefits

Over time, as a result of operating pressures, the proliferation of tools, and changing technology, the corporate information system (IS) has become fragmented. Whereas the database formed the heart of the system 20 years ago, today there are countless sources of data: ERP, customer relations systems, sales management, internal directories, intranets, extranets, websites, etc. Yet this huge quantity of data is not being mined for the wealth and scope of its potential by either employees or information system applications, mainly because the data is closed off in an array of silos. Read this white paper to see how linked enterprise data (LED) can help. Read More

Anticipate, Predict, and Shape Business Outcomes

  • Source: IBM
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  • Published: May 2 2014
IBM Business Analytics software gives midsize business leaders the information they need to make the right decisions at the right time. The solutions deliver insights in context, and provide predictive analyses to help guide the next best action. Watch the video to learn more. Read More

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Improving Agent Productivity with Closed-loop Coaching

Contact center managers are expected to provide high levels of customer satisfaction while increasing revenues and controlling costs. How can you reconcile these seemingly opposing goals? One solution is to implement a performance management process using a technology-enabled closed-loop coaching framework. Find out how they can result in a powerful return on investment for your company and improve agent productivity. Read More

A Manufacturing Imperative: Enterprise SOA

  • Source: SAP
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In the past, full efficiency was almost impossible for most manufacturing sites thanks to lack of integration between plant systems and business systems. But that’s changing now, with the advent of enterprise service-oriented architecture (SOA). SOA allows you to change and improve your processes without expensive IT integration projects. Learn about the business opportunities SOA can create for you. Read More

Get in the Loop with Closed-Loop Diagnostics and Unlock the Door to Profitable Maintenance

US companies spend approximately $300 billion (USD) annually on asset maintenance and operations, with 80 percent going to fixing asset failures. This situation can now be drastically improved with the advent of enterprise asset management (EAM) solutions that incorporate closed-loop diagnostics. This best-of-breed maintenance functionality extends the boundaries of traditional software by providing specialized failure analysis features that are fully integrated with core business processes. This paper examines how EAM solutions can support closed-loop diagnostics to provide a number of significant benefits. Read More
 
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