Infor ERP SyteLine CRM
Infor CRM for SyteLine is a web-based customer relationship management application that provides sales force automation, marketing, quote, order, and support management. Infor CRM is built specifically for mid-market manufacturers that need to manage the entire customer process from lead origination through order placement and customer service. With tight integrationto SyteLine, CRM provides a connection between front- and back-office. CRM streamlines sales and customer services processes, decreasing the cost of sales and cost to server.
Field Service Management: Solutions, Trends, and Reports
Technology Evaluation Centers
Published On: April 22 2014
According to TEC research analyst Raluca Druta, Oracle's three field service management (FSM) product lines, combined with the company’s recent strategies and partnerships, provide for strong customer engagement and great customer experiences. Get a close-up look at Oracle’s trio of FSM offerings—including product highlights and functionality—in Raluca’s special report.