Appreciative Inquiry-How to Engage People Emotionally in Business Process Optimization

This briefing introduces appreciative inquiry as a key ingredient in dramatically improving the effectiveness of process and organizational transformation.

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Antidot Collaboration Services

Today, information is at the heart of your enterprise’s decision process. But the right information must be accessible to the right people at the right time for them to use it to take appropriate action. Read this brochure on Antidot Collaboration Services (ACS) and see how you can enrich, organize, and discover information in a flexible, intuitive, and cooperative way for the success of your business. Read More

ERP for Drilling Contractors

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This white paper looks at several factors for drilling contractors to consider when looking for an ERP system, in order to select a solution that will ultimately enable organizational responsiveness and process optimization. Read More

How is a BPM Project Achieved?

How can business process management (BPM) optimize business outcomes and performance?

BPM efforts have not been adopted as much as expected in the past decade, and process agility for operational excellence is still a distant goal for many enterprises. Extensibility issues and a lack of road maps are issues, as well as a series of economic events and general market instability that have redirected the spotlight to process optimization as the key to a sustainable profit model.

This white paper looks at some best practice approaches and pitfalls to avoid for optimal business results, and provides a framework for choosing “the right BPM project” for organizations. Nine critical challenges in adopting a core BPM approach are discussed, and several steps leading up to a successful BPM rollout for optimized business outputs are also given. The main risks associated with a BPM project implementation are then looked at.

Read this white paper for a concise and clear examination of the place of business process management in today’s competitive business performance landscape, and tips to help with successful implementation and management of BPM projects within organizations from the discovery stage right through to deployment.  Read More

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Appreciative Inquiry: It’s Not Easy, But It Is Simple

We all know attorneys who do outstanding trial work but can’t keep associates. Some attorneys weave a tight and eloquent argument but can’t settle a case. There are also attorneys who are only interested in winning no matter what the cost to those involved. Many of them would greatly benefit from understanding and using a process called appreciative inquiry. Find out why. Read More

Appreciative Inquiry Provides Bigger Returns in Process Transformation

This document tells the story of a recent appreciative inquiry with a large Australian Shire Council that engages the team in transforming a key permit management process, dramatically improving service levels and increasing employee and customer engagement. Read More

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