Assessing the Role of IT and Enterprise Software in BPO

  • Source: EquaTerra
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IT plays a critical role in any business process outsourcing (BPO) effort—it’s the backbone that supports the transactional operations of outsourced business processes, as well as analysis, tracking, and quality control efforts. Given the importance of IT, organizations pursuing BPO must ensure that they take the time to adequately assess their skills and IT options—before committing to a service provider.

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How Offshore Drilling Companies Realize ROI on an EAM Software Investment

  • Source: IFS
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Improving HR through Business Process Outsourcing

  • Source: IDC
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