Automated Operations: Five Benefits for Your Organization

Automating computer operations can bring many benefits to your organization's IT management, such as cost reduction, and increases in productivity, availability, reliability, and performance, as well as improved service to end-users. However, implementing automation comes with potential issues—read this white paper to learn more about the benefits and challenges of operations automation solutions, and see tips for understanding, anticipating, and dealing with potential obstacles to realize the full benefits of automating your operations.

Featured Software Research:

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations

  • Source: IFS
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Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine. Read More

Transform Your Business with Data and Analytics

  • Source: IBM
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Harnessing all data and analytics to extract valuable insight sharpens your organization’s competitive edge. This paper presents a five-step approach to identifying, assessing, and deploying big data and analytics that repositions it as a central engine for your business. In the age of big data, this proactive strategy, combined with proper support, guidance and follow-through, can set your business apart in an increasingly crowded marketplace. Read More

5 Steps to the Benefits of EAM Software

  • Source: IFS
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As someone coming from a plant maintenance background who has spent several years implementing enterprise asset management software, Jerry Browning, business consultant for IFS North America, has learned a lot about EAM solutions. This white paper provides his thoughts about what the benefits of EAM software really are, in simple and straightforward terms, and five specific ways these benefits may manifest themselves in an organization. Read More

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Top Five Obstacles Companies Face-and How to Overcome Them: Tips for Small Businesses and Midsize Companies

  • Source: SAP
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To realize a competitive advantage, small-business leaders must address five common obstacles: inefficient operations, inability to support rapid growth or new markets, disjointed business processes, lack of visibility into daily operations, and limited resources. Read this white paper to learn how to overcoming these challenges and gain valuable insights into your business. Read More

E-mail Response Management

E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer. Read More

The Top Five Emerging Trends in Learning Technology

Emerging technologies promise the possibility of big benefits. But real success comes only when a technology’s strengths outweigh its limitations. In the field of learning management, this often means user support must be among the solution’s strengths if it is to thrive. Discover how users have influenced today’s top five e-learning learning trends, and how you can use them to unlock your organization’s full potential. Read More
 
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