Automated Operations: Five Benefits for Your Organization

Automating computer operations can bring many benefits to your organization's IT management, such as cost reduction, and increases in productivity, availability, reliability, and performance, as well as improved service to end-users. However, implementing automation comes with potential issues—read this white paper to learn more about the benefits and challenges of operations automation solutions, and see tips for understanding, anticipating, and dealing with potential obstacles to realize the full benefits of automating your operations.
  • Written By:
  • Published On:
  • (Originally Published On:) )
 
comments powered by Disqus


Featured publications:

11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision.
  • Written By:
  • Published On:

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations

Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.
  • Written By:
  • Published On:

Five Steps to Improving Business Performance Through Customer Intimacy

Customer intimacy has become an essential driver for company success. In this white paper from IBM Business Analytics, you’ll learn how customer intimacy can be implemented at your organization in five practical steps.
  • Written By:
  • Published On:

You may also be interested in these related documents:

Top Five Obstacles Companies Face-and How to Overcome Them: Tips for Small Businesses and Midsize Companies

To realize a competitive advantage, small-business leaders must address five common obstacles: inefficient operations, inability to support rapid growth or new markets, disjointed business processes, lack of visibility into daily operations, and limited resources. Read this white paper to learn how to overcoming these challenges and gain valuable insights into your business.
  • Written By:
  • Published On:

E-mail Response Management

E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.
  • Written By:
  • Published On:

The Top Five Emerging Trends in Learning Technology

Emerging technologies promise the possibility of big benefits. But real success comes only when a technology’s strengths outweigh its limitations. In the field of learning management, this often means user support must be among the solution’s strengths if it is to thrive. Discover how users have influenced today’s top five e-learning learning trends, and how you can use them to unlock your organization’s full potential.
  • Written By:
  • Published On: