Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform

  • Source: SAP
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Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial budget managers, and departmental managers need to make better decisions. This white paper outlines the best practices needed to streamline the planning cycle, increase operational efficiency, and empower staff to make better decisions. Download now.

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Case Study: Molina Healthcare

In this case study, find out how Molina Healthcare, an organization that offers health plans, medical clinics, and a health information management solution, used data virtualization technology to address its IT requirements with regard to growth, storage needs, and efficiency. Read More

When Customers Call, and They Will, Will Your IVR Be Ready?

Reports have indicated that more and more customers are using online and other self-service tools to resolve issues. That said, analysts are not predicting that call volumes will be dropping significantly. This means that interactive voice response (IVR) technology can still be crucial to a company’s customer experience.

This report from Frost & Sullivan looks at what customers dislike about and require from IVR systems. It presents the case that some customers reject calling as a method... Read More

Are You Ready for Healthcare's Digital Age?

Healthcare organizations are increasingly relying on technology to provide excellent care to patients while minimizing their costs. As such, healthcare providers are dependent on information technology (IT) to accomplish their daily activities and provide the most effective treatments for their patients. Thus, they require mission-critical applications—such as electronic health records, computerized physician order entry, and practice management systems—to be available 100% of the time and for the... Read More

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Trends in E-health

E-health involves simplifying processes related to information, communication, and transactions within and between health care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and Wipro surveyed organizations worldwide to examine current trends and approaches to e-health initiatives. Download this report now for insight into the survey findings—and the road ahead for e-health. Read More

The Healthcare Reform Survival Guide

  • Source: Sage
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The ramifications of healthcare reform and its impact on employers continue to cause political debate. Employers are confused, and although guidance is forthcoming, it is still inadequate. Requirements of the Affordable Care Act are being phased over eight years, with limited provisions effective in 2010. Read this guide and get checklists and explanations to help you meet changing health benefits compliance mandates. Read More

Case Study: PH Tech

Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution that allows its clients to make better-informed decisions leading to improved performance, lower costs, and enhanced patient and provider goodwill. Learn more about its BI software. Read More
 
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