Beating Complexity, Achieving Operational Excellence

  • Source: IDC
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Our global study of small and medium-sized discrete manufacturers worldwide revealed the industry is struggling with increasing complexity, global competition, rapidly changing business environments, and volatile raw materials prices. While manufacturers worldwide face similar challenges, this study clarifies how strategic initiatives and priorities vary by sector, geography, and job description.

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How is a BPM Project Achieved?

How can business process management (BPM) optimize business outcomes and performance?

BPM efforts have not been adopted as much as expected in the past decade, and process agility for operational excellence is still a distant goal for many enterprises. Extensibility issues and a lack of road maps are issues, as well as a series of economic events and general market instability that have redirected the spotlight to process optimization as the key to a sustainable profit model.

... Read More

Model Driven BPM: How BPM Enables a Higher Level of Business Agility

Enterprises have to demonstrate business innovation while being responsive to customer wants and needs in today’s competitive marketplace. Business process management (BPM) software can help companies to streamline and optimize business processes for increased efficiency and reduced downtime.

Organizations using BPM can increase ROI and achieve operational excellence through reengineering business processes with the help of BPM software.

Model driven BPM is the next wave in enterprise... Read More

The DNA of Collections Success

Business-as-usual when it comes to collections efforts no longer works well. Household debt is growing, debt delinquency rates are higher than before the global financial crisis in 2009, customer contact and collection is getting increasingly harder, and there are operational challenges on top of everything. At a time when everyone’s collection volumes are up and your business is competing with other creditors for your customers’ limited resources, you need to look for innovative strategies that... Read More

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Operational Excellence: The New Lever for Profitability and Competitive Advantage

Better. Faster. Cheaper. Every company is grappling with these concepts today as economic uncertainty spreads. Though many are focusing on what to eliminate in their operations, leading firms are redoubling their efforts to find new ways to execute with greater efficiency—to achieve operational excellence without sacrificing the value their customers expect. Learn more about improving your strategic competitive advantage. Read More

Sustained Growth through Operational Excellence: Spotlight on Operations

  • Source: The Economist
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Embarking on an operational excellence strategy should not be undertaken lightly. As with most company-wide initiatives, success requires planning, commitment, measurement, and continuous follow-up. Find out what senior executives from around the world think about how to achieve operational excellence, and the questions you need to ask to develop a winning operations strategy and achieve sustained growth. Read More

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas

  • Source: The Economist
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Companies in the Americas should lead the world in growth through operational excellence—but they don’t. A 2008 survey shows that less than half promote insight into operations by investing in enterprise resource planning (ERP) and customer relationship management (CRM) software. Companies in the Americas also lag behind Asia-Pacific firms in revenue growth and customer satisfaction. Read more of the survey results. Read More
 
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