Benchmark Study - Embarcadero Technologies, Inc. CM/Data Competitive Analysis

Competitive testing analysis is a vital part of designing, evaluating, and marketing hardware and software products. National Technical Systems (NTS) tested two change management systems, measuring how quickly each compares selected datasets. Find out which solution proved to be twice as fast as the other in a local area network (LAN), and almost 24 times faster in a wide area network (WAN) environment. Learn more.

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2014 Professional Services Maturity Benchmark Best of the Best

According to “The 2014 Professional Services Maturity Benchmark,” out of 238 participating organizations, 13 firms significantly outperformed the average, excelling in five service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. This white paper focuses on one of this year’s best service organizations and the best practices that differentiate the best of the best from average firms. Read More

Case Study: Blackbaud Inc

Blackbaud Inc is a provider of on-demand software and services for nonprofit organizations and offers an online constituent relationship management solution. This case study points to the business issues that Blackbaud was able to overcome using FinancialForce professional services automation (PSA) and identifies the project results. Read More

Case Study: IBM's Adoption of Sugar: A Lesson in Global Implementation

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IBM leveraged SugarCRM's user-focused customer relationship management (CRM) to transform its global sales organization, deploying a new system for reps that manage millions of opportunities worldwide. Read an analysis of how IBM completed this task. Read More

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International Transportation Management Benchmark Study-Winners See Strategic Value of Visibility

More than 200 supply chain managers were surveyed on their international transportation management (ITM) practices, processes, and the technologies that support them. This report is the third annual study on this subject—a benchmarking initiative seeking to parse out companies that are succeeding at any particular function and examine why they are successful. Read More

The Advanced Sourcing and Negotiation Benchmark Report

The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to develop new programs that can sustain the benefits of e-sourcing and “keep the weight off.” Find out how employing advanced sourcing strategies can help you positively impact product development cycles, build stronger supplier relationships, and make better decisions. Read More

Diagnosing Requirements Failure: A Benchmark Report

According to an IAG survey, 70 percent of companies lack the fundamental competencies within business requirements discovery to consistently bring in projects on time and on budget. Why do so many fall short in properly diagnosing their requirements failures? Discover how placing a greater focus on the combined aspects of business requirements—people, process, and tools—can provide better project outcomes. Read More
 
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