Best Practices Managing Mobile Telecom Services for 2010

This report was drawn from a series of six webinars that Comview commissioned from the fall of 2009 to spring 2010. The material presented here is like a “greatest hits.” It includes some of the most popular best practices for managing mobile telecom services. It also includes significant new additions. The new material comes from updated survey data on enterprise mobility practices and recent industry developments.

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Best Practices for Managing Just-in-time (JIT) Production

Just-in-time (JIT) manufacturing “is not procrastination, but making a commitment once the scales are tipped in the favor of certainty.” How do you keep your company from falling prey to the “deer-in-the-headlights” syndrome and suffering from decision failures? In this guide, experts share their top seven best practices for deftly managing JIT manufacturing. Read More

2014 Professional Services Maturity Benchmark Best of the Best

According to “The 2014 Professional Services Maturity Benchmark,” out of 238 participating organizations, 13 firms significantly outperformed the average, excelling in five service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. This white paper focuses on one of this year’s best service organizations and the best practices that differentiate the best of the best from average firms. Read More

Three Oilfield Service Problems and How to Solve Them with Mobile Software

  • Source: IFS
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Oilfield services is a growth industry—many companies in this segment must quickly adopt processes to scale up their operations while maintaining the integrity of their work. Enterprise service management (ESM) software, encompassing enterprise asset management (EAM), maintenance repair and overhaul, field service management, and other business and service disciplines, can deliver best practices associated with more mature service industries. Read More

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Best Practices in Office 2010 Migration

There are plenty of good reasons to switch to Microsoft Office 2010. But when you're upgrading hundreds or even thousands of workstations, small mistakes carry a big cost in time, money--and lost productivity. This handy guide will prepare you for a smooth upgrade. Avoid common blunders and enjoy a hassle-free upgrade to Office 2010. Download Best Practices in Office 2010 Migration and find out how. Read More

7 Things Every Executive Should Know About Telecom Expenses

Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them. Read More

6 Ways You Can Benefit from Telecom Expense Management

  • Source: AnchorPoint
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A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose. Read More
 
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