Best Practices and Processes for Improving the Business Value of IT

  • Source: Alinean, Inc.
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Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects.

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Best Practices for a BI and Analytics Strategy

  • Source: IDC
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A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing. Read More

Three Oilfield Service Problems and How to Solve Them with Mobile Software

  • Source: IFS
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Oilfield services is a growth industry—many companies in this segment must quickly adopt processes to scale up their operations while maintaining the integrity of their work. Enterprise service management (ESM) software, encompassing enterprise asset management (EAM), maintenance repair and overhaul, field service management, and other business and service disciplines, can deliver best practices associated with more mature service industries. Read More

Top 10 SIEM Implementer’s Checklist: Operationalizing Information Security

This e-book lists 10 best practices for successful security information and event management (SIEM) implementation. These best practices are intended to help enterprises optimize their resources and accelerate their return on investment (ROI).

An organization may need to streamline incident response, automate audit and compliance processes, better manage security and business risks, or build out a deployed SIEM. This document presents process, metrics, and technology considerations relative... Read More

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HR Best Practices: Delivering Strategic Value to the Enterprise

  • Source: IDC
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To manage the workforce appropriately, human resources (HR) needs to implement consistent, integrated, and flexible processes and systems. By establishing best practices that are supported with technology, HR can achieve greater efficiency (by reducing the burden of handling administrative tasks) while delivering strategic value (by equipping managers with the right information at the right time) to the organization. Read More

Managing Risk through Financial Processes: Embedding Governance, Risk, and Compliance

  • Source: The Economist
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Initiatives to automate and streamline financial processes often focus more on reducing costs than adding value. Adding the kind of value you should have in your financial processes stands at the heart of a broader initiative known as governance, risk, and compliance (GRC). Learn why embedding the components of GRC within your financial processes can help you track financial flows and alert you when things might go awry. Read More

Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service

  • Source: SAP
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Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more. Read More
 
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