Beyond Instant Messaging

  • Source: Jabber, Inc.
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Speed and agility are increasingly important elements to success in a wide variety of domains. As a result, the Internet is becoming a more dynamic, user-centric, real-time environment. In this white paper, we explore characteristic technologies of the real-time Internet and how enterprises, governments, service providers, and other organizations can leverage those technologies to build competitive advantage.

Featured Software Research:

Eliminating the Challenge of Branch Office Recovery

  • Source: IDC
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In today’s global economy, companies are increasingly distributed. That puts IT in a precarious position, especially when it comes to disaster recovery. It can take days to restore branch operations. Branch converged infrastructure delivers local performance, stores data safely in the datacenter, and enables instant recovery. In this document from IDG and Riverbed, learn how solutions like Riverbed allow IT to protect data centrally and restore branch operations in a matter of minutes versus days.  Read More

Five Questions About the Use of Text Messaging for Collections

The mobile phone has become the primary communications device for many people, and text messaging is a key channel. Eighty-three percent of text messages are opened within three minutes, yet few collections organizations leverage the power of this channel. Many collectors have questions about incorporating text messaging into their strategies and how to ensure they stay in compliance with applicable laws and regulations.

In order to contact a debtor on their mobile phone, do you need to... Read More

Performance Feedback beyond the Annual Appraisal: Feedback via Technology Linked to Positive Employee Attitudes

  • Source: IBM
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Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and uncertainty about what goals to pursue, to understand what behaviors are required for success, and to know how others view and evaluate one’s performance.

With workplace communication and collaboration technologies becoming ever more commonplace, and timely face-to-face communication becoming less feasible due to ever-growing virtual... Read More

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Case Study: Hartman Rauta Oy

  • Source: IBM
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Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update. Read More

Bullet-proofing Instant Messaging

As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability and security exposure. Users, it seems, simply don’t understand the losses and exposures that can result from incautious IM use. Find out how security software solutions can help you reap the benefits of IM without exposing your company to unnecessary risk. Read More

Performance Feedback beyond the Annual Appraisal: Feedback via Technology Linked to Positive Employee Attitudes

  • Source: IBM
  • Written By:
  • Published:
Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and uncertainty about what goals to pursue, to understand what behaviors are required for success, and to know how others view and evaluate one’s performance.

With workplace communication and collaboration technologies becoming ever more commonplace, and timely face-to-face communication becoming less feasible due to ever-growing virtual... Read More
 
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