Building Effective Enterprise Architecture: Developing a Business Case and Road Map for Mature EA Practices to Maximize Value in IT Investments

  • Source: SAP
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Surveys show that enterprise architecture (EA) programs often lack support from business and information technology (IT) stakeholders for several reasons, including the lack of business support for aligning business goals with IT strategy. The Enterprise Architecture Best Practice Survey was launched to examine the impact of EA initiatives on business performance around the globe. Read this white paper to understand how this survey can bring an outside perspective to your company as you build business cases for change and design a road map for EA maturity.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center

One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes. Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

  • Source: IFS
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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

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A Road Map to Better Data-driven Decisions: Straightforward Directions for Improving Tactical and Strategic Decision Making

  • Source: SAP
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Small or midsize businesses need powerful yet affordable analytics, business intelligence (BI), and mobile functionality— to get the information required for making better business decisions. You need trustworthy data from your enterprise resource planning (ERP) system, to derive insights and deliver information when and where your employees need it. For a road map for better data­driven decisions, read this report. Read More

Why Business Intelligence Makes Sense for Midsize Companies: Following the Road Map to Success

  • Source: SAP
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Most large enterprises significantly improve their revenue and profitability by deploying business intelligence (BI) technology. But if you are a small or midsize enterprise (SME) does an investment in BI make sense for you, and how should you deploy the various components of BI technology to achieve success? Read this paper to see how BI can enable your SME organization to grow and profit by leveraging its core strengths. Read More

Running and Optimizing the Business of IT: The SAP Best-practices Approach

  • Source: IDC
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IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization. Read More
 
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