Building Relationship Capital: Client Relationship Management for the Capital Markets

Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an integrated body of corporate knowledge and relationships.
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TEC 2014 HCM Buyer’s Guide for Medium and Large Enterprises

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How do you treat humans as capital? The concept of human capital depends on its two parts: what we understand by "human" and what defines something as "capital." The supporting technology then is a shape-giving agent to what human capital management (HCM) or human resources (HR) departments can become.

This buyer’s guide examines high-level features offered by HCM technology vendors. In addition, the guide looks at what to consider when deciding between full suite and best-of-breed software solutions and explores new niche-oriented technologies. You'll also find articles on contemporary leadership models, talent management versus workforce management, and the role of enterprise learning in a company’s growth.

Cliff Notes for the Resource Management MBA

Since human capital makes up the majority of costs for service providers, effective management of resources truly is the high water mark in the services industry. With a strategic focus on the right resource skills, training and availability, services organizations can improve project quality, timeliness, and cost-effectiveness while managing human capital and resource management more holistically. Download this white paper to learn more.
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