Business Intelligence in the Public Sector

The financial meltdown of 2008 sent devastating waves through the business world. As market instability wreaked havoc on the public sector, organizations looked to make more careful use of financial and human resources than ever before, with many looking to optimize resource utilization of information management. See the business intelligence (BI) and information management strategies of top public sector organizations.

Featured Software Research:

Best Practices for a BI and Analytics Strategy

  • Source: IDC
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A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing. Read More

Reaping the Benefits of Next-generation Dashboards

The old approaches for collecting, assimilating, and delivering business intelligence (BI) data have not kept pace with today’s increasing demand for rapid decision making. Many companies use static reports and ad hoc queries, but fewer companies use dashboards and portals—which often lack the interactivity required for navigation and visualization of business data. Learn how a next-generation dashboard solution can help. Read More

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Public Sector Business Analytics: The Path to Better Decision Making and Agility

  • Source: IDC
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Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in public sector organizations. It also examines the benefits of prebuilt analytic applications for achieving this objective across many functions. Read More

Intergraph Corporation: Enhancing Public Safety Software with SAP Solutions

  • Source: SAP
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Realizing that its customers needed more than just reporting, Huntsville, Alabama based Intergraph Corporation sought third-party software to enhance its applications with analytics. Learn how this global provider of engineering and geospatial software chose a business intelligence (BI) solution that allowed it to create a data warehouse, improve ease of use for customers, and provide easy-to-use visual dashboards. Read More

Enhancing Constituent Perceptions with CRM for Public Sector

  • Source: SAP
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The world is changing for public-sector organizations. To succeed, governments must go beyond basic cost savings and service effectiveness to shape constituent perceptions about the programs that serve them. Discover how using software solutions to enhance customer relationship management (CRM) processes enables governments to deliver levels of performance constituents are accustomed to receiving from the private sector. Read More
 
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